HP Indigo WS6000 Indigo High Quality Color Control HQCC Process for PSPs and B - Page 10

PSP — Production process, Main guidelines for troubleshooting and escalation process

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► For detailed description of the process refer to Proofing (Brand and PSP) on page 33. ● Perform quality control process (QC job). ● Print the Brand's job. ● Measure the tint values and compare with the Brand target values and tolerance. ● Compare the copy and target visually. ● Perform quality check approval process. ● Keep the last approved printed copy at proper storage conditions, to be used as a reference for future jobs. PSP - Production process This section explains production process of PSP. ► For detailed description of the process refer to Production (PSP) on page 35. ● Inspect quality of print (PQ) using QC target job. ● Calibrate the press. ● Print the quality control (QC) target job and evaluate print quality and colors performances. ● Activate the CCC (Continuous Color Calibration). ● Print the job. ● Archive the samples with and without finishing process including machine parameters. Main guidelines for troubleshooting and escalation process It explains main guidelines for troubleshooting and escalation process. ● Before opening a service call make sure that all recommendations and processes presented in this document have been implemented. ● Evaluate the root cause initiator (the Press or the job / color strategy) by printing the QC job and performing regular PQ troubleshooting. ● Escalate to the relevant regional technical focal person for the PSP, the Brand and HP Indigo. HP Indigo GBU focal point: Abergel, Moshe Romem, Ilan [email protected] [email protected] 6 Chapter 2 High-level view of the production process

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►
For detailed description of the process refer to
Proofing (Brand and PSP)
on page
33
.
●
Perform quality control process (QC job).
●
Print the Brand’s job.
●
Measure the tint values and compare with the Brand target values and tolerance.
●
Compare the copy and target visually.
●
Perform quality check approval process.
●
Keep the last approved printed copy at proper storage conditions, to be used as a reference for
future jobs.
PSP — Production process
This section explains production process of PSP.
►
For detailed description of the process refer to
Production (PSP)
on page
35
.
●
Inspect quality of print (PQ) using QC target job.
●
Calibrate the press.
●
Print the quality control (QC) target job and evaluate print quality and colors performances.
●
Activate the CCC (Continuous Color Calibration).
●
Print the job.
●
Archive the samples with and without finishing process including machine parameters.
Main guidelines for troubleshooting and escalation process
It explains main guidelines for troubleshooting and escalation process.
●
Before opening a service call make sure that all recommendations and processes presented in this
document have been implemented.
●
Evaluate the root cause initiator (the Press or the job / color strategy) by printing the QC job and
performing regular PQ troubleshooting.
●
Escalate to the relevant
regional technical focal person
for the PSP, the Brand and HP Indigo.
HP Indigo GBU focal point:
Abergel, Moshe
Romem, Ilan
6
Chapter 2
High-level view of the production process