HP LaserJet P4510 Service Manual - Page 295

Table 7-9 Control-panel messages (continued) Control panel message Description Recommended action for an audible "click" when the test is initiated. If the solenoid is not being energized, verify that the solenoid connector is attached to connector J71 on the DC controller PCA. 4. If the error persists, replace the Tray 1 solenoid (SL102). 13.03.00 Jam in Tray 2 The paper path might have an obstruction, or 1. the Tray 2 solenoid might not be working correctly. 2. Inspect the paper path and ensure no obstacles are blocking the paper path. If maintenance has recently be performed, verify that the pickup, feed, and separation rollers have been reinstalled correctly. 3. From the DIAGNOSTICS menu, run the Tray 2 pickup solenoid component test to verify that the solenoid moves when energized. Listen for an audible "click" when the test is initiated. If the solenoid is not being energized, verify that the solenoid connector is attached to connector J72 on the DC controller PCA. 4. If the error persists, replace the Tray 2 pickup solenoid (SL101). 13.03.00 JAM IN TRAY X A jam has occurred in the specified location. 1. This jam occurs when the product cannot move paper from the specified tray into the paper path. 2. Inspect the paper path and remove any obstructions. Verify that the tray is not loaded incorrectly or overfilled. 3. For Trays 3, 4, 5, or 6, verify that the trays are stacked correctly. 4. Verify that the media meets HP media specifications. 5. If maintenance has recently be performed, verify that the pickup, feed, and separation rollers have been reinstalled correctly. 6. Verify that connector J77 on the DC controller PCA is firmly seated. 7. From the DIAGNOSTICS menu, run the feed roller clutch (CL101) component test. 8. If the tray pickup motor rotates, yet the drive gears directly below the motor (on the Tray 2 pickup assembly) do not rotate, the clutch is not functioning properly. Replace the feed roller assembly. ENWW Control-panel messages 281