HP Model 712/100 hp 9000 series 700 model 712 service handbook (a2615-90039) - Page 62

Troubleshooting the Model 712

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See Section "Identifying LED-Indicated Conditions." See Section "Dealing with an HPMC (Uncorrectable) Error." Boot Manually. See Section "Dealing with a Boot Fail- ure." Run Self Test Diagnostics. See Section "Running Self Test." Failing FRU Yes Identified? No Run Support Wave Online Tests. See Section "Running System Verifica- tion Tests." Start Note any error or status messages. Yes Monitor Blank? No Yes Unrecoverable (HPMC) Error? No Yes Problems Accessing Boot Device? No Failing FRU Yes Identified? No Run ODE Diagnostics. See Section "Running ODE-Based Diagnostics." Replace FRU as Described in Chapter 5. Failing FRU Yes Identified? No Call HP Support. Figure 4-2. Troubleshooting the Model 712 Troubleshooting 4-3

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Troubleshooting
4–3
See Section “Identifying LED–Indi-
cated Conditions.”
Monitor Blank?
Yes
Yes
No
Start
Note any error or
status messages.
Run Self Test Diagnostics.
See Section “Running Self Test.”
Failing FRU
Identified?
Replace FRU as
Described in Chapter 5.
Run ODE Diagnostics.
See Section “Running ODE–Based
Diagnostics.”
Call HP Support.
Run Support Wave Online Tests.
See Section “Running System Verifica-
tion Tests.”
Failing FRU
Identified?
Failing FRU
Identified?
No
No
No
Problems
Accessing Boot
Device?
Boot Manually.
See Section “Dealing with a Boot Fail-
ure.”
Yes
Yes
Yes
Unrecoverable
(HPMC) Error?
See Section “Dealing with an HPMC
(Uncorrectable) Error.”
No
No
Yes
Figure 4–2.
Troubleshooting the Model 712