HP PSC 1350/1340 HP PSC 1300 series All-in-One - (English) Reference Guide - Page 50

hp psc 1300 series

chapter 7

44

call in Australia post-warranty

If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of-

warranty support fee of $27.50 (inc. GST) will be charged to your credit card. You can

also call 1902 910 910 ($27.50 charged to your phone account) from 9:00A.M. to

5:00 P.M. Monday through Friday. Charges and support hours are subject to change

without notice.

prepare your hp psc for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are

requested to send your HP PSC in for service, please follow the power off and re-package

steps below to avoid further damage to the device.

Note:

When transporting your HP PSC, make sure that the print cartridges have

been removed, the HP PSC has been properly shut down by pressing the On/

Resume button, and you have allowed time for the print carriage to return to the

home position and for the scanner to return to its parked position.

1

Turn on the HP PSC.

Disregard steps 1 through 7 if your HP PSC will not turn on. You will not be able to

remove the print cartridges. Proceed to step 8.

2

Open the print-carriage access door.

The print carriage moves to the center of the HP PSC.

3

Remove the print cartridges. See

replace the print cartridges

on page 34

for

information on removing the print cartridges.

Caution!

Remove both print cartridges. Failure to do so might damage

your HP PSC.

4

Place the print cartridges in an airtight bag so they will not dry out, and put them

aside. Do not send them with the HP PSC, unless instructed to by the HP customer

support call agent.

5

Close the print-carriage access door.

6

Wait for the print carriage to park (stop moving) in the home position on the left

side of the HP PSC. This might take a few seconds.

7

Turn off the HP PSC.

8

If available, pack the HP PSC for shipment by using the original packing materials

or the packaging materials that came with your exchange device.

Korea

+82 1588 3003

Venezuela (Caracas)

(502) 207-8488

Kuwait

+971 4 883 8454

Vietnam

84-8-823-4530

Lebanon

+971 4 883 8454

Yemen

+971 4 883 8454

1 This Call Center supports French-speaking customers from the following countries/regions: Morocco, Tunisia,

and Algeria.

2 This Call Center supports German-, French- and Italian-speaking customers in Switzerland.

country/region

hp technical support

country/region

hp technical support

Section	Page
contents	3
quick start	7
front panel overview	7
photo memory card overview	9
front panel status lights	9
use your hp psc with a computer	12
open the hp director for Windows users	12
open the hp director for Macintosh users	14
load originals and load paper	17
load originals	17
load an original photo on the glass	18
load letter or A4 paper	18
load envelopes	20
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper	20
recommended papers	21
load other types of paper in the paper tray	21
set the paper type	21
avoid jams	22
use a photo memory card	23
what is a memory card?	23
insert a memory card and save the files to your computer	24
print photos by using a proof sheet	25
print a proof sheet	26
complete the proof sheet	26
print photos by scanning a proof sheet	27
create borderless prints	28
use the hp photo & imaging gallery	29
use the copy features	31
make copies	31
make a copy	31
adjust copy speed or quality	32
set the number of copies	32
perform special copy jobs	32
make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo	32
reduce or enlarge an original to fit the paper loaded	33
stop copying	34
use the scan features	35
scan an original	35
stop scanning	36
maintain your hp psc	37
clean the glass	37
clean the lid backing	37
clean the exterior	38
work with print cartridges	38
check the ink levels	38
print a self-test report	39
handle print cartridges	39
replace the print cartridges	40
use a photo print cartridge	42
use a print cartridge protector	42
align the print cartridges	43
clean the print cartridge contacts	45
self-maintenance sounds	46
get hp psc 1300 series support	47
get support and other information from the Internet	47
hp customer support	47
call in North America during warranty	48
call hp japan customer support	48
call elsewhere in the world	48
call in Australia post-warranty	50
prepare your hp psc for shipment	50
hp distribution center	51
warranty information	53
duration of limited warranty	53
warranty service	53
express service	53
warranty upgrades	53
returning your hp psc for service	54
hewlett-packard limited global warranty statement	54
extent of limited warranty	54
limitations of warranty	54
limitations of liability	55
local law	55
technical information	57
paper specifications	57
print margin specifications	57
photo memory card specifications	58
physical specifications	58
power specifications	58
environmental specifications	58
environmental product stewardship program	59
regulatory notices	60
notice to users in Korea	61
declaration of conformity	62
hp instant share setup and use	63
use hp instant share in five easy steps (Windows)	63
use the photo transfer feature	64
use a scanned image	64
access hp instant share from the hp director	65
send a photo or image using your hp psc (Macintosh)	66
use the photo upload feature	66
use a scanned image	66
access the e-mail option from the hp director	67
why should I register with hp instant share (Windows)?	67
troubleshooting information	69
installation troubleshooting	69
hardware and software installation troubleshooting	69
hp instant share setup troubleshooting	75
operational troubleshooting	75
hp instant share troubleshooting	76
photo memory card troubleshooting	76
index	79
order media	81

HP PSC 1350/1340 HP PSC 1300 series All-in-One - (English) Reference Guide - Page 50

call in Australia post-warranty, prepare your hp psc for shipment

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