HP Pavilion zx5000 HP Notebook PC Series - Worldwide Limited Warranty and Tech
HP Pavilion zx5000 - Notebook PC Manual
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- HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 1
Worldwide Limited Warranty and Technical Support - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 2
English 1 14 15 Dansk 23 Deutsch 30 Español 38 45 Français 54 Hrvatski 61 Italiano 68 Magyar 75 Nederlands 82 Norsk 89 Po Polsku 96 Português 104 111 119 126 Suomi 133 Svenska 140 Türkçe 147 160 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 3
WORLDWIDE LIMITED WARRANTY AND TECHNICAL SUPPORT This document includes Limited Warranty information for computer in all countries and may be enforced in any country where HP or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 4
to your HP branded hardware is required within the Limited Warranty Period. Free hardware technical support is available for a period of one year from the date of purchase. Rechargeable Battery Packs are entitled to a 12 month warranty (Parts Only) and do not adopt the remaining service period of - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 5
shipped with the product; (c) by the use of parts not manufactured or sold by HP; or (d) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 6
shall be to return the removable media to HP for replacement. Software Technical Support Software Technical Support for your HP Software, HP pre-installed third-party software and third-party software purchased from HP is available from HP through multiple contact methods including electronic media - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 7
the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location at www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider Be sure to have the following information available - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 8
identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 9
15 days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. Service Upgrades HP offers additional support and service coverage for your product. Some - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 10
HP Technical HP HP HP HP HP Support Center HP HP HP HP HP www.hp.com/support 8 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 11
Worldwide Phone Numbers Customer Care HP HP HP HP HP HP HP 9 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 12
HP Care Pack HP HP HP product id HP www.hp.com/support HP HP HP HP HP Phone Home 10 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 13
HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP 11 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 14
HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP 12 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 15
HP HP HP HP HP HP Tablet PC HP HP HP HP HP HP HP HP HP HP HP HP 13 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 16
EMEA EMEA HP Hewlett-Packard Company HP HP HP HP 14 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 17
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VERDENSOMSPÆNDENDE BEGRÆNSET GARANTI OG TEKNISK SUPPORT Dette dokument indeholder oplysninger om den begrænsede garanti for HERUNDER EVENTUELLE UNDERFORSTÅEDE GARANTIER FOR SALGBARHED OG EGNETHED TIL ET BESTEMT FORMÅL. HP FRASIGER SIG UDTRYKKELIGT ALLE GARANTIER OG VILKÅR, DER IKKE ER ANGIVET I DENNE - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 26
af dit HP-hardwareprodukt er nødvendig i garantiperioden. Du har adgang til gratis teknisk hardwaresupport i et år fra købsdatoen. Genopladelige batterier er omfattet RETURNERES TIL SERVICE. HP ER IKKE ANSVARLIG FOR SKADER PÅ ELLER TAB AF PROGRAMMER, DATA ELLER FLYTBARE MEDIER. HP ER IKKE - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 27
. brugen af dele, der ikke er fremstillet eller solgt af HP, eller (d) pga. ændringer eller service udført af andre end (i) HP, (ii) en HP-autoriseret serviceyder eller (iii) egen installation af HP-erstatningsdele eller dele godkendt af HP, der måtte være tilgængelige for dette produkt i det land - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 28
LAND. DET ANBEFALES, AT DU UNDERSØGER LOVENE I DIT LAND FOR AT FASTSLÅ, HVILKE RETTIGHEDER DU HAR. Tilbehør HP garanterer, at det HP-tilbehør, du har købt hos HP eller en af HP's autoriserede forhandlere er fri for materiale- og forarbejdningsfejl under normal brug i den længste periode af enten den - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 29
systemets fejlmeddelelser Finde årsager til problemer med systemet og brugen af software Få HP's care pack-oplysninger eller service under garantien For at HP kan yde den bedst mulige support og service inden for garantiperioden, opfordrer HP sine kunder til at acceptere brugen af eller anvende HP - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 30
. Hvis du ikke er sikker på, om der findes support til din computerprodukter, kan du kontakte vores kundeservice. Yderligere Garantiservice med afhentning og aflevering I de lande, hvor denne service er tilgængelig, kan HP's begrænsede garanti omfatte afhentning og aflevering. I henhold til - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 31
. Hvis du ikke returnerer det defekte produkt, kan det medføre, at HP fakturerer dig for udskiftningen. Serviceopgraderinger HP tilbyder yderligere support og service til dit produkt. Bestemte typer support og de relaterede produkter er muligvis ikke tilgængelige i alle lande. Oplysninger - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 32
ÄNDEN NICHT FÜR SIE. Die Garantie gilt für alle Länder und kann in all denjenigen Ländern in Anspruch genommen werden, in denen HP oder ein HP Servicepartner Garantieleistungen anbietet, die den in dieser Garantieerklärung aufgeführten Bestimmungen und Bedingungen unterliegen. Die Verfügbarkeit der - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 33
Produkt erworben wurde. Mit dieser Garantie stellt HP sicher, dass das von Ihnen bei HP erworbene oder geleaste Hardware-Produkt sowie alle internen genommen werden können. Der Garantiezeitraum für eventuell mit dem Tablet PC gelieferte digitale Stifte beträgt ein (1) Jahr ab Kaufdatum. Diese - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 34
ANDEREN SPEICHERMEDIEN GESPEICHERTEN DATEN ALS VORSICHTSMASSNAHME FÜR MÖGLICHE HARD- BZW. SOFTWAREFEHLER, ÄNDERUNGEN ODER VERLUST VON durchgeführten Einbaus von vom Endbenutzer austauschbaren Teilen, wenn diese von HP stammen oder zum Austausch zugelassen wurden und für das von Ihnen erworbene - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 35
WEITERGEHENDE MÄNGELANSPRÜCHE BLEIBEN HIERVON UNBERÜHRT. DIE MAXIMALE HAFTUNG VON HP IM RAHMEN DIESER GARANTIE IST AUSDRÜCKLICH BESCHRÄNKT AUF DEN ÄNZT WERDEN. DIESE HAFTUNGSBESCHRÄNKUNG GILT AUCH DANN, WENN SIE HP ODER EINEN HP PARTNER ÜBER DIE MÖGLICHKEIT DERARTIGER SCHÄDEN INFORMIERT HABEN. SIE - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 36
ERMITTELN. Optionen Mit dieser Garantie stellt HP sicher, dass die von Ihnen bei HP oder einem HP Partner erworbene HP Option bei normaler Nutzung für den und telefonische Unterstützung finden Sie unter „Kontaktaufnahme mit HP". Die technische Unterstützung für Software beinhaltet insbesondere: Die - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 37
von HP stammender Produkte Kontaktaufnahme mit HP Wenn Ihr Produkt innerhalb des Garantiezeitraums ausfällt und das Problem mit Hard- oder Software anderer Anbieter - Präzise Fragen Arten der Garantieleistung Damit HP während des Garantiezeitraums den bestmöglichen Support und Service anbieten - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 38
nicht von HP verkauft wird, muss es für die Inanspruchnahme des Services in ein Land zurückgesendet werden, in dem es verkauft und in dem Support angeboten wird. Hinweis: Für Computerprodukte bestehen in bestimmten Ländern regionale Support- und Service-Angebote. Für Portable-PCs wird unter - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 39
Leistungen sind eventuell nicht in allen Ländern verfügbar. Informationen über die Verfügbarkeit von Service-Upgrades finden Sie auf der HP Website unter www.hp.com/support. Garantiegeber Der Garantiegeber dieser Garantie ist: Hewlett Packard International Sàrl/GmbH Überlandstrasse 1 CH-8600 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 40
NO APLICARSE EN SU CASO. Esta Garantía Limitada se aplica a todos los países y puede ejecutarse en cualquier país en el que HP o su servicio técnico autorizado ofrezca servicio de garantía sujeto a los términos y condiciones expuestos en la presente Garantía Limitada. No obstante, la disponibilidad - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 41
y las condiciones de este documento si fuera necesario reparar el hardware de HP durante el periodo de la Garantía Limitada. El soporte técnico gratuito para El periodo de garantía de cualquier lápiz digital suministrado con un producto Tablet PC es de un (1) año a partir de la fecha de compra del - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 42
HP. Esta Garantía Limitada no tiene validez para las piezas consumibles. Esta Garantía Limitada no tiene validez para ningún producto del que se haya eliminado el número de serie HARDWARE QUE FUNCIONEN INCORRECTAMENTE EN CONDICIONES DE USO NORMAL. HP NO SE HACE RESPONSABLE DE LOS DAÑOS CAUSADOS POR - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 43
el periodo especificado en el documento de garantía que se entrega con la opción o, durante el periodo de garantía restante del producto de hardware de HP donde se haya instalado la opción, sea cual sea el periodo más largo, pero sin sobrepasar un máximo de tres (3) años desde la fecha de adquisici - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 44
de la documentación del mismo no le ayudan a solucionar el problema, puede recibir asistencia técnica haciendo lo siguiente: Localice el centro de Soporte de HP más próximo en www.hp.com/support. Póngase en contacto con su distribuidor autorizado de HP o con el proveedor de servicios autorizado. 42 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 45
Antes de llamar por teléfono a HP, asegúrese de tener disponible la información siguiente: - Número de serie del producto, identificación del producto y número del modelo - Mensajes de error correspondientes - Opciones complementarias instaladas - Sistema operativo - Hardware o software de terceros - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 46
HP ofrece cobertura de soporte y servicio adicionales para su producto. El soporte y determinados productos relacionados pueden no estar disponibles en todos los países. Para obtener información sobre la disponibilidad de las ampliaciones del servicio, visite el sitio Web de HP en www.hp.com/support - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 47
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ÉVUES DANS LA PRÉSENTE DÉCLARATION DE GARANTIE LIMITÉE NE VOUS SOIENT PAS APPLICABLES. La garantie peut être mise en œuvre dans tous les pays où HP ou ses Revendeurs Agréés fournissent des services de garantie soumis aux conditions énoncées dans la présente garantie limitée. La disponibilité des - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 57
avec le PC Tablette est d'un (1) an à compter de la date d'achat. La garantie prend effet à la date de l'achat ou de location auprès de HP. La facture OU PERSONNELLE. HP N'EST PAS RESPONSABLE DE LA PERTE OU DES DOMMAGES CAUSÉS AUX PROGRAMMES, DONNÉES OU SUPPORTS DE STOCKAGE AMOVIBLES. HP N'EST PAS - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 58
ne garantit pas le fonctionnement ininterrompu ou sans erreur du produit. HP n'est pas responsable des dommages résultant du non respect des instructions fournies avec le produit HP. La présente garantie limitée ne couvre pas les consommables. La garantie ne s'applique pas non plus aux produits dont - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 59
est strictement limitée au remplacement du support amovible. Assistance technique pour les logiciels Une assistance technique pour les logiciels HP, les logiciels tiers préinstallés par HP et les logiciels tiers achetés auprès de HP peut être obtenue en contactant HP par téléphone ou par courrier - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 60
pouvez obtenir une aide en procédant comme suit : Recherchez le service clientèle HP le plus proche de votre domicile en consultant le site www.hp.com/support Contactez votre Revendeur Agréé ou votre Mainteneur Agréé HP. Avant d'appeler, rassemblez les informations suivantes et gardez-les à port - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 61
, DONNÉES OU SUPPORTS DE STOCKAGE AMOVIBLES. HP N'EST PAS RESPONSABLE DE LA RESTAURATION OU DE LA RÉINSTALLATION DE TOUT PROGRAMME OU DE TOUTE DONNÉE AUTRE QUE LES LOGICIELS INSTALLÉS PAR HP AU MOMENT DE LA FABRICATION DU PRODUIT. Service retour atelier Les conditions du service retour atelier vous - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 62
de la pièce de rechange, vous devrez remplacer la pièce défectueuse selon les instructions et la documentation fournies. Si vous avez besoin d'aide pour effectuer la réparation, appelez le service de support technique HP. Un technicien vous guidera par téléphone. Dans les cas où la pièce défectueuse - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 63
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in modo normale durante il periodo di garanzia limitata, che inizia il giorno dell'acquisto o della concessione in leasing da parte della HP. Lo scontrino fiscale o altro documento assimilato, con l'indicazione della data d'acquisto o di leasing del prodotto, saranno considerati prova d'acquisto 68 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 71
documento in caso di riparazioni all'hardware HP resesi necessarie durante il periodo di garanzia dalla data d'acquisto. Il periodo di garanzia per le batterie ricaricabili è di 12 mesi (solo componenti) e garanzia per la penna digitale fornita con il tablet PC è di un (1) anno dalla data di acquisto - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 72
dell'operatore in dotazione al prodotto; (c) uso di componenti non prodotti o venduti dalla HP; (d) modifiche o interventi da parte di chiunque tranne (i) HP, (ii) un centro assistenza autorizzato HP o (iii) l'utente finale in caso di installazione diretta di componenti sostitutivi prodotti - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 73
AD INFORMARSI PERSONALMENTE SULLA LEGISLAZIONE IN VIGORE NELLO STATO O NEL PAESE D'APPARTENENZA. Optional La HP garantisce che gli optional HP acquistati presso la HP o un rivenditore autorizzato HP sono esenti da difetti di materiali e lavorazioni in condizioni di utilizzo normali come indicato nel - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 74
procedere come segue: Cercare in www.hp.com/support il centro assistenza HP di zona Rivolgersi ad un rivenditore autorizzato o centro assistenza autorizzato HP Verificare di avere a disposizione i seguenti dati prima di mettersi in contatto con la HP: - Numero di serie del prodotto, id del prodotto - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 75
presso un centro autorizzato Nell'ambito delle clausole dell'assistenza tecnica presso un centro autorizzato, verrà richiesto di spedire il prodotto hardware HP ad una sede di assistenza autorizzata per la riparazione in garanzia. È necessario coprire in anticipo le tariffe di spedizione, le imposte - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 76
e lo riconsegna al cliente. I costi di riparazione, logistica e assicurazione sono a carico della HP. Formula "Customer Replaceable Parts" In alcuni paesi la HP fornisce un servizio (Consumer Replaceable Parts) che prevede la spedizione dei ricambi in garanzia direttamente al cliente, riducendo - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 77
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alle landen en u kunt hiervan gebruikmaken in alle landen waar HP of haar geautoriseerde Business Partners garantieservice bieden in overeenstemming met de en bepalingen van deze garantieverklaring. De beschikbaarheid van deze service en de responstijd zijn echter afhankelijk van het land - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 85
betreffende product geldt. Voor een digitale pen die eventueel bij het tablet pc product is meegeleverd, geldt een garantieperiode van één (1) jaar vanaf de van deze garantieverklaring worden verwijderd, worden eigendom van HP. Het vervangende onderdeel of product heeft dezelfde garantiestatus - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 86
HEEFT, OF, INDIEN DIT LAATSTE MINDER IS, DE KOSTEN VAN REPARATIE OF VERVANGING VAN HARDWAREONDERDELEN DIE BIJ NORMAAL GEBRUIK NIET GOED FUNCTIONEREN. HP IS NIET AANSPRAKELIJK VOOR ENIGE SCHADE VEROORZAAKT DOOR HET PRODUCT OF DOOR DE GEBREKKIGE WERKING VAN HET PRODUCT, WAARONDER BEGREPEN WINSTDERVING - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 87
DE VAN TOEPASSING ZIJNDE NATIONALE OF PLAATSELIJKE WETGEVING VOOR EEN VOLLEDIG OVERZICHT VAN UW RECHTEN. Opties HP garandeert dat de HP optie die u bij HP of een geautoriseerde HP Retailer heeft aangeschaft, bij normaal gebruik vrij is van materiaal- en productiefouten gedurende de periode die - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 88
wijze ondersteuning krijgen: Zoek op de website www.hp.com/support naar de dichtstbijzijnde locatie voor HP ondersteuning. Neem contact op met een geautoriseerde HP Retailer of HP Business Partner. Zorg dat u tijdens het gesprek met HP de volgende informatie bij de hand heeft: - Serienummer - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 89
en ondersteund. Opmerking: Voor notebookproducten geldt een regionale ondersteuning en service in bepaalde landen. Notebookcomputers worden soms alleen ondersteund in het over de ondersteuning die voor uw notebook beschikbaar is, neemt u contact op met een HP Business Partner. Raadpleeg het boekje - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 90
voor reparatie, logistiek en verzekering komen hierbij voor rekening van HP. HP Customer Replaceable Parts programma In landen waar het HP Customer Replaceable Parts programma beschikbaar is, verzendt HP, binnen de garantieperiode, goedgekeurde vervangende onderdelen rechtstreeks naar u. Hierdoor - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 91
i materialer og utførelse under normal bruk i løpet av den begrensede garantiperioden. Den begrensede garantiperioden starter ved tidspunktet for kjøp eller leasing fra HP. Din daterte kvittering for kjøp eller levering som viser datoen for kjøp eller leie av produktet er ditt bevis for kjøps- eller - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 92
SOM ER LAGRET PÅ HARDDISKEN DIN ELLER ANDRE LAGRINGSENHETER. FØR DU RETURNERER EN ENHET FOR SERVICE, MÅ DU PASSE PÅ Å SIKKERHETSKOPIERE DATA OG SLETTE ALL KONFIDENSIELL, PRIVAT ELLER PERSONLIG INFORMASJON. HP ER IKKE ANSVARLIG FOR SKADE PÅ ELLER TAP AV PROGRAMMER, DATA ELLER UTTAKBARE LAGRINGSMEDIER - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 93
som ikke er produsert eller solgt av HP; eller (d) ved modifisering eller service foretatt av andre enn (i) HP, (ii) en autorisert HP-serviceleverandør eller (iii) din egen installering av utskiftbare sluttbrukerprodukter fra HP eller godkjent av HP dersom slike er tilgjengelige for ditt produkt - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 94
FRA LAND TIL LAND. DU ANBEFALES Å KONSULTERE AKTUELL LOVGIVNING FOR Å FÅ FASTSLÅTT ALLE DINE RETTIGHETER. Alternativer HP garanterer at det HP-ekstrautstyret du har kjøpt fra HP eller fra en HP-autorisert forhandler er uten defekter i materialer og utførelse under normal bruk i det som er lengst av - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 95
problemer med bruk av programvare Skaffe deg informasjon om støttepakker eller oppdateringer fra HP nærmeste HP-servicested på www.hp.com/support Kontakt din autoriserte HP-forhandler eller service. Hvis PC-produktet vanligvis ikke selges av HP i landet der det brukes, må det returneres for service - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 96
reparasjonsstedet. Hvis du er usikker på hva slags service som er tilgjengelig for din PC, vennligst ta kontakt med kundesenteret. Se heftet Worldwide hente- og returservice vil HP hente den defekte enheten på ditt arbeidssted/i ditt hjem, reparere den og returnere den til deg. HP tar da på seg alle - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 97
HP fakturerer utskiftningen. Serviceoppgradering HP tilbyr ekstra støtte og servicedekning for ditt produkt. Enkelte former for service og relaterte produkter er ikke alltid tilgjengelige i alle land. Du finner ytterligere informasjon om serviceoppgraderinger på HPs Web-sted, på www.hp.com/support - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 98
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em todos os países e pode ser executada em qualquer país onde a HP ou os seus fornecedores de serviços autorizados ofereçam serviços de garantia de vigência da garantia limitada inicia-se na data de aquisição ou de aluguer à HP. A data do recibo de aquisição ou de entrega, que indica a data de compra - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 107
para qualquer caneta de escrita digital fornecida com o produto Tablet PC é de um (1) ano a partir da data de aquisição. Esta Garantia de hardware removidos ao abrigo desta Garantia limitada passam a ser propriedade da HP. A peça ou produto de substituição assume o estado da Garantia limitada - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 108
fabricadas nem vendidas pela HP; ou (d) devido à modificação ou assistência por parte de qualquer entidade excepto (i) a HP, (ii) um fornecedor de serviços autorizado da HP ou (iii) devido à instalação por parte do utilizador de peças de substituição HP ou aprovadas pela HP se esta opção estiver - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 109
durante o período especificado no documento de garantia enviado com a opção ou durante o restante período de vigência da garantia do produto de hardware HP no qual a opção está instalada, sendo válido o que for mais longo, mas não excedendo um total de três (3) anos a partir da data de compra da op - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 110
sugestões contidas na documentação não resolverem o problema, poderá receber assistência do seguinte modo: Localize o Suporte da HP mais próximo em www.hp.com/support Contacte um revendedor ou prestador de assistência HP autorizado Assegure-se de que tem as seguintes informações antes de ligar para - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 111
de recursos de suporte. Se, normalmente, o produto computador não for vendido pela HP no país de utilização, deverá ser devolvido para reparação a um pa sem transporte, ser-lhe-á pedido que entregue o Produto de Hardware HP numa localização de assistência autorizada para proceder a uma reparação. - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 112
ças substituíveis pelo cliente Nos países onde este serviço esteja disponível, a HP envia peças de substituição aprovadas directamente para o utilizador cumprindo, assim, as responsabilidades ao disponibilidade das actualizações de assistência, consulte o site da HP na Web em www.hp.com/support. 110 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 113
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Takuu koskee normaalia käyttöä ja on voimassa rajoitetun takuun kestoajan. Rajoitetun takuun kestoaika alkaa siitä päivästä, jolloin tuote on ostettu tai vuokrattu HP:lta. Asiakkaan saama päivätty ostokuitti tai lähete, jossa näkyy tuotteen osto- tai vuokrauspäivä, on tosite osto tai vuokrauspäiväst - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 136
tuotteen takuujakso ei koske tuotteessa käytettäviä akkuja. Tablet PC -tuotteen mukana tulevan digitaalisen kynän takuu on voimassa yhden (1) edelleen henkilölle, joka saa HP-tuotteen omistusoikeuden tuotteen alkuperäiseltä ostajalta tai vuokraajalta. HP-tuotteiden valmistuksessa on käytetty uusia - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 137
myymien osien käyttö, tai (d) laitteen muuttaminen tai huoltotoimenpide, jonka on suorittanut muu taho kuin (i) HP, (ii) HP:n valtuuttama palveluntarjoaja tai (iii) asiakkaan oma asennus (HP-osat tai HP:n hyväksymät osat, joiden vaihtaminen on sallittu loppukäyttäjälle), mikäli osat ovat saatavilla - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 138
saama päivätty ostokuitti tai lähete, jossa on tuotteen ostopäivämäärä, on tosite takuun alkamispäivästä. Laitteistot, jotka eivät ole HP:n tuotteita, toimitetaan "sellaisenaan". Muilla valmistajilla tai toimittajilla voi kuitenkin olla omat takuunsa. Näiden myöntämien takuiden osalta asiakkaan on - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 139
pystytä ratkaisemaan tuotteeseen liittyvien asiakirjojen avulla, voit saada tukea toimimalla seuraavasti: Selvitä lähin HP-tuen tarjoaja osoitteesta www.hp.com/support Ota yhteyttä valtuutettuun HP-jälleenmyyjään tai -huoltoon. Varmista, että sinulla on seuraavat tiedot käsillä ennen kuin soitat - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 140
kuljetuksen aikana. Takuuhuoltoon liittyvä nouto ja palautus Maissa, joissa HP:n rajoitettu takuu on saatavana, siihen voi sisältyä takuuhuoltoon stetään huomattavasti korjausaikaa. Sen jälkeen kun asiakas on ottanut yhteyden HP:hen ja vikadiagnoosissa on käynyt ilmi, että vika on korjattavissa - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 141
asiakasta vaihto-osasta. Palvelupäivitykset HP tarjoaa runsaasti ostamaasi tuotteeseen liittyviä lisäpalveluja. Jotkin tukituotteet ja niihin liittyvät tuotteet eivät ole saatavana kaikissa maissa. Tietoja palvelupäivitysten saatavuudesta on HP:n verkkosivuilla osoitteessa www.hp.com/support. 139 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 142
INTERNATIONELL FABRIKSGARANTI OCH TEKNISK SUPPORT Det här dokumentet inkluderar information om Fabriksgarantin för datorprodukter som ändning under garantitiden. Garantitiden startar det datum produkten köpts eller hyrts från HP. Ditt daterade inköps- eller leveranskvitto, som visar datum för inköpet - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 143
HP-märkta maskinvara behövs under garantitiden. Ett kostnadsfritt tekniskt maskinvarustöd är tillgängligt under ett år från inköpsdatum. Laddningsbara batterier SKICKAS IN FÖR SERVICE MÅSTE DATA SÄKERHETSKOPIERAS OCH ALL SEKRETESSBELAGD, ÄGD ELLER PERSONLIG INFORMATION AVLÄGSNAS. HP ANSVARAR INTE FÖR - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 144
till följd av förändring av produkten som utförts av annan än (i) HP, (ii) auktoriserad HP-service, eller (iii) egen installation av HP-reservdelar eller reservdelar godkända av HP om sådana finns tillgängliga för produkten i aktuellt land. Dessa villkor och förutsättningar utgör hela garantiavtalet - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 145
utbyte. Teknisk support för programvara HP tillhandahåller via flera kontaktmetoder (inklusive elektroniska media och telefon) i nittio dagar från inköpsdatum teknisk programvarusupport för HPprogramvara, av HP installerad programvara från tredje part och hos HP inköpta program från tredje part. Mer - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 146
Installerad program- och maskinvara från andra tillverkare - Preciserade frågor Olika typer av garantiservice För att HP ska kunna tillhandahålla bästa möjliga support och service under garantiperioden, uppmanar HP sina kunder å det bestämdaste att acceptera användningen av, eller att använda tillg - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 147
HP NÄR PRODUKTEN TILLVERKADES. Garantiservice ("lämna in") Under beteckningen "lämna in"-service, måste du lämna in din HP- HPs tekniska support och får då hjälp via telefon av en tekniker. I de fall då utbytesdelen måste returneras till HP, måste du skicka tillbaka den defekta delen till HP - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 148
Serviceuppgraderingar HP erbjuder extra support och service för din produkt. Viss support och därmed relaterade produkter finns kanske inte i alla länder. Mer information om tillgängligheten av serviceuppgraderingar finns på HP-webbplatsen på adress: www.hp.com/support. 146 - HP Pavilion zx5000 | HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 149
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© 2003 Hewlett-Packard Development Company, L.P. First Edition ( August 2003) 337484-A22
Worldwide Limited Warranty
and Technical Support