HP Pavilion zx5000 HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 6

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THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Options HP warrants that the HP option you have purchased from HP or an HP authorized reseller is free from defects in material and workmanship under normal use for the period specified in the warranty document that ships with the option or for the remaining warranty period of the HP hardware product in which the option is being installed, whichever period is the longer, but not to exceed a total of three (3) years from the date of purchase of the HP option. The warranty period starts from the date of purchase from HP or an HP authorized reseller. Your dated sales or delivery receipt, showing the date of purchase of the product, is your warranty start date. Non-HP hardware products are provided "as is." However, non-HP manufactures or suppliers do provide their own warranties to you. It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support. Software HP DOES NOT WARRANT SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY HP. HP's only obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement. However, non-HP manufacturers, suppliers, or publishers may provide their own warranties directly to you. If the removable media on which HP distributes the software proves to be defective in materials or workmanship within ninety (90) days of purchase, your sole remedy shall be to return the removable media to HP for replacement. Software Technical Support Software Technical Support for your HP Software, HP pre-installed third-party software and third-party software purchased from HP is available from HP through multiple contact methods including electronic media and telephone for ninety (90) days from date of purchase. See "Contacting HP" for online resources and telephone support. Software Technical Support includes assistance the following, but not limited to: Answering you installation questions (how to, first steps, and prerequisites) 4

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4
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR
FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT
APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF
YOUR RIGHTS.
Options
HP warrants that the HP option you have purchased from HP or an HP
authorized reseller is free from defects in material and workmanship under
normal use for the period specified in the warranty document that ships with the
option or for the remaining warranty period of the HP hardware product in
which the option is being installed, whichever period is the longer, but not to
exceed a total of three (3) years from the date of purchase of the HP option. The
warranty period starts from the date of purchase from HP or an HP authorized
reseller. Your dated sales or delivery receipt, showing the date of purchase of
the product, is your warranty start date.
Non-HP hardware products are provided “as is.” However, non-HP
manufactures or suppliers do provide their own warranties to you. It is your
responsibility to contact non-HP manufacturers or suppliers for their warranty
support.
Software
HP DOES NOT WARRANT SOFTWARE PRODUCTS, INCLUDING ANY
SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY HP.
HP’s only obligations with respect to software distributed by HP under the HP
brand name are set forth in the applicable end-user license or program license
agreement. However, non-HP manufacturers, suppliers, or publishers may
provide their own warranties directly to you. If the removable media on which
HP distributes the software proves to be defective in materials or workmanship
within ninety (90) days of purchase, your sole remedy shall be to return the
removable media to HP for replacement.
Software Technical Support
Software Technical Support for your HP Software, HP pre-installed third-party
software and third-party software purchased from HP is available from HP
through multiple contact methods including electronic media and telephone for
ninety (90) days from date of purchase. See “Contacting HP” for online
resources and telephone support.
Software Technical Support includes assistance the following, but not
limited to:
■
Answering you installation questions (how to, first steps, and prerequisites)