HP Scanjet N9000 User Guide - Page 131

The document feeder jams, skews, or picks up multiple sheets of paper

Page 131 highlights

The document feeder jams, skews, or picks up multiple sheets of paper ● The original might have something on it, such as staples or self-adhesive notes, that must be removed. ● Check that all rollers are in place and that the roller-access cover inside the document feeder is closed. ● Make sure that the top document-feeder cover is closed. ● The pages might not be placed correctly. Straighten the pages and adjust the paper guides to center the stack. ● The paper guides must be touching the sides of the paper stack to work correctly. Make sure that the paper stack is straight and the guides are against the paper stack. ● The document feeder input tray might contain more than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray. ● Verify that there are no pieces of paper, staples, paper clips, or other debris in the paper path. ● Clean the document-feeder rollers and the separation pad. Use compressed air or a clean, lint-free cloth moistened with warm water. If misfeeds still occur, replace the rollers. ENWW Scanner does not pick up paper or misfeeds 121

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The document feeder jams, skews, or picks up multiple sheets of paper
The original might have something on it, such as staples or self-adhesive notes, that must be removed.
Check that all rollers are in place and that the roller-access cover inside the document feeder is closed.
Make sure that the top document-feeder cover is closed.
The pages might not be placed correctly. Straighten the pages and adjust the paper guides to center the
stack.
The paper guides must be touching the sides of the paper stack to work correctly. Make sure that the paper
stack is straight and the guides are against the paper stack.
The document feeder input tray might contain more than the maximum number of pages. Make sure the
paper stack fits below the guides in the input tray.
Verify that there are no pieces of paper, staples, paper clips, or other debris in the paper path.
Clean the document-feeder rollers and the separation pad. Use compressed air or a clean, lint-free cloth
moistened with warm water. If misfeeds still occur, replace the rollers.
ENWW
Scanner does not pick up paper or misfeeds
121