IBM 8671 Hardware Maintenance Manual - Page 154
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Note: See "System" on page 162 to determine which components should be replaced by a field service technician. Monitor problems Symptom FRU/action Wrong characters appear on the 1. If the wrong language is displayed, update the BIOS code with the correct screen. language. 2. Monitor. 3. Video adapter, if installed. 4. System board. No video. 1. Make sure the correct machine is selected, if applicable. 2. Make sure all cables are locked down. Note: See "System" on page 162 to determine which components should be replaced by a field service technician. Option problems Symptom FRU/action An IBM option that was just installed does not work. 1. Verify that: v The option is designed for the computer (see the ServerProven list on the World Wide Web at http://www.ibm.com/pc/compat/). v You followed the installation instructions that came with the option. v The option is installed correctly. v You have not loosened any other installed options or cables. v You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration. 2. Option you just installed. An IBM option that used to work 1. Verify that all of the option hardware and cable connections are secure. does not work now. 2. If the option comes with its own test instructions, use those instructions to test the option. 3. If the failing option is a SCSI option, verify that: v The cables for all external SCSI options are connected correctly. v The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly. v Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the computer. 4. Failing option. Note: See "System" on page 162 to determine which components should be replaced by a field service technician. Power problems Symptom FRU/action Power switch does not work and reset button, if supported, does work. 1. Reseat connector. 2. Power switch card. 3. System board. 144 xSeries 235 Type 8671: Hardware Maintenance Manual and Troubleshooting Guide