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IBM 8671 Hardware Maintenance Manual - Page 22

Installing, Director, updates

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IBM Director provides a comprehensive entry-level workgroup hardware manager. Key features include: v Advanced self-management capabilities for maximum system availability v Multiple operating-system platform support, including Microsoft Windows 98, Windows NT, Windows 2000, Windows XP Professional, Novell NetWare, IBM OS/2®, SCO UnixWare, Linux®, and Caldera OpenUNIX® v Support for IBM and non-IBM servers, desktop computers, workstations, and mobile computers v Support for systems-management industry standards v Integration into leading workgroup and enterprise systems-management environments v Ease of use, training, and setup IBM Director also provides an extensible platform that supports advanced server tools that are designed to reduce the total cost of managing and supporting networked systems. By deploying IBM Director, you can achieve reductions in ownership costs through: v Reduced downtime v Increased productivity of IT personnel and users v Reduced service and support costs For more information about IBM Director, see the IBM Director CD that comes with your server, the IBM Director publications on the CD, and the following Web pages: Systems Management - Director Package http://www.ibm.com/pc/qtechinfo/MIGR-40738.html This Web page includes links to software downloads and publications for the latest release of IBM Director. IBM xSeries Systems Management page http://www.ibm.com/pc/ww/eserver/xseries/systems_management/index.html This Web page presents an overview of IBM Systems Management and IBM Director. IBM Universal Manageability page http://www.ibm.com/pc/us/pc/um/index.html This Web page links to an IBM portfolio of advanced management tools that help reduce costs and increase availability throughout the life cycle of a product. Installing IBM Director updates If you plan to use IBM Director to manage your server, you must install the applicable IBM Director updates, which could include a Service Pack for your release of IBM Director, individual emergency fixes (eFixes), and a Director System Support Package (DSSP) for this server. Note: For Automatic Server Restart (ASR) support and environmental-sensor support, you must install version 4.1 of IBM Director. To install the IBM Director updates, complete the following steps, in order: 1. If you plan to enable the Automatic Server Restart (ASR) feature, install the ASR device driver, which is available from the IBM Web site: a. Go to the IBM Web site at http://www.ibm.com. 12 xSeries 235 Type 8671: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. General information	11
Related publications	11
Notices and statements used in this book	12
Features and specifications	13
Server controls and indicators	14
Front view	14
Rear view	16
Operator information panel	17
Server power features	18
Turning on the server	18
Turning off the server	19
Standby mode	19
IBM documentation CD	20
System requirements	20
Starting the IBM Documentation Browser	20
Using the IBM Documentation Browser	21
Using the search feature	21
IBM Director	21
Installing IBM Director updates	22
UpdateXpress	23
Chapter 2. Configuration	25
Using the Configuration/Setup Utility program	25
Starting the Configuration/Setup Utility program	25
Choices available from the Configuration/Setup main menu	26
Additional Configuration/Setup Utility menu choices	29
Using passwords	29
Power-on password	29
Administrator password	30
Using the LSI Logic Configuration Utility program	31
Starting the LSI Logic Configuration Utility program	31
Formatting a SCSI hard disk drive	32
Using the ServerGuide Setup and Installation CD	32
ServerGuide features	32
Setup and configuration overview	33
System Partition	34
Typical operating-system installation	34
Setting up or updating multiple servers	35
Installing your operating system without ServerGuide	35
Using ServeRAID Manager	35
Configuring the Gigabit Ethernet controller	36
High-performance Ethernet modes	37
Ethernet port connector	37
Updating the integrated system management firmware	37
Chapter 3. Diagnostics	39
General checkout	39
Diagnostic tools overview	41
POST error logs	41
Viewing error logs from the Configuration/Setup Utility program	42
Viewing error logs from the diagnostic programs	42
ServerGuide error symptoms	42
Small computer system interface messages	43
Diagnostic programs and error messages	43
Text messages	44
Starting the diagnostic programs	44
Viewing the test log	45
Viewing the System Error log	45
Diagnostic error message tables	45
Identifying problems using status LEDs	46
LEDs for Active PCI slots	46
Power-supply LEDs	48
Light path diagnostics	48
Diagnostic panel LEDs	49
Remind button	49
Recovering the BIOS code	50
Power checkout	50
Troubleshooting the Ethernet controller	51
Network connection problems	51
Ethernet controller troubleshooting chart	51
Ethernet controller messages	53
Chapter 4. Customer replaceable units	55
Installation guidelines	55
System reliability considerations	55
Working inside the server with the power on	56
Handling static-sensitive devices	56
Major components of the xSeries 235 Type 8671 server	56
System-board component locations	58
System-board option connectors	58
System-board internal cable connectors	59
System-board external port connectors	60
System-board switches and jumpers	61
System-board LED locations	63
Removing the server door (tower model)	64
Removing the server left-side cover and bezel (tower model)	65
Removing the left-side cover	65
Removing the bezel	66
Removing the server top cover and bezel (rack configuration)	67
Removing the top cover	67
Removing the bezel	68
Removing and installing the adapter-support bracket	68
Working with adapters	70
Adapter considerations	70
Installing a hot-plug adapter (slots 5 and 6)	72
Installing a non-hot-plug adapter (any slot)	74
Cabling example for a ServeRAID controller	76
Working with the 3-Pack Ultra320 Hot-Swap Expansion option	80
Installing the 3-Pack Ultra320 Hot-Swap Expansion option	81
Installing internal drives	84
Internal drive bays	85
Installing a hot-swap hard disk drive	87
Installing a 5.25-inch removable-media drive	88
Memory technology transition	89
Installing memory modules	90
Installing an additional microprocessor	92
Replacing a hot-swap power supply	97
Installing a hot-swap power-supply option	100
Replacing a hot-swap fan	104
Replacing a front fan	106
Replacing a center fan	106
Replacing a rear fan	106
Replacing the battery	107
Completing the installation	109
Installing the server bezel and left-side cover (tower model)	110
Installing the server door (tower model)	112
Installing the server bezel and top cover (rack configuration)	113
Updating your server configuration	114
Connecting external options	114
Installing the external SCSI connector	115
Installing the second serial connector	115
Connecting an external device	116
Cabling the server	116
Keyboard cabling	117
Pointing device cabling	117
Parallel port cabling	117
Serial cabling	117
Advanced System Management Interconnect cabling	117
USB cabling	118
Video cabling	118
Gigabit Ethernet cabling	118
Power cabling	118
Installing the server in a rack	118
Input/output connectors	118
Parallel port	119
Viewing or changing the parallel-port assignments	119
Parallel port connector	120
Video port	120
Keyboard port	120
Auxiliary-device (pointing device) port	120
Ultra320 SCSI system-board connectors	120
SCSI cabling requirements	121
SCSI IDs	121
SCSI connectors	122
Serial ports	122
Viewing or changing the serial-port assignments	122
Serial-port connectors	123
Universal Serial Bus version 1.1 ports	123
USB cables and hubs	123
USB-port connectors	123
Gigabit Ethernet port	123
Ethernet connector	124
RS-485 (ASM interconnect) ports	124
Chapter 5. Service replaceable units	125
Thermal grease	125
System board	126
Microprocessor removal	127
Operator information panel	129
Diskette drive	131
DASD backplane	132
Power-supply (non-hot-swap)	133
Front fan housing	134
Hot-swap card	135
Diagnostics panel card	135
Power reset card	136
Chapter 6. Symptom-to-FRU index	139
Beep symptoms	139
No-beep symptoms	142
Diagnostic panel system error LED	142
Diagnostic error codes	144
Error symptoms	149
Power-supply LED errors	156
POST error codes	157
Service processor error codes	163
SCSI error codes	163
Temperature error messages	163
Fan error messages	164
Power error messages	164
System shutdown	165
Voltage related system shutdown	165
Temperature related system shutdown	166
DASD checkout	166
Host built-in self test (BIST)	166
Bus fault messages	167
Undetermined problems	167
Problem determination tips	168
Chapter 7. Parts listing for the xSeries 235	171
System	172
Keyboard CRUs	174
Power cord CRUs	176
Appendix A. Getting help and technical assistance	177
Before you call	177
Using the documentation	177
Getting help and information from the World Wide Web	177
Software service and support	178
Hardware service and support	178
Appendix B. Related service information	179
Safety information	179
General safety	179
Electrical safety	180
Safety inspection guide	181
Handling electrostatic discharge-sensitive devices	182
Grounding requirements	182
Safety notices (multilingual translations)	182
Appendix C. Notices	215
Edition notice	215
Trademarks	216
Important notes	216
Product recycling and disposal	217
Electronic emission notices	217
Federal Communications Commission (FCC) statement	217
Industry Canada Class A emission compliance statement	218
Australia and New Zealand Class A statement	218
United Kingdom telecommunications safety requirement	218
European Union EMC Directive conformance statement	218
Taiwanese Class A warning statement	219
Chinese Class A warning statement	219

Match case Limit results 1 per page

IBM

Director

provides

comprehensive

entry-level

workgroup

hardware

manager.

Key

features

include:

Advanced

self-management

capabilities

for

maximum

system

availability

Multiple

operating-system

platform

support,

including

Microsoft

Windows

98,

Windows

NT,

Windows

2000,

Windows

Professional,

Novell

NetWare,

IBM

OS/2

SCO

UnixWare,

Linux

and

Caldera

OpenUNIX

Support

for

IBM

and

non-IBM

servers,

desktop

computers,

workstations,

and

mobile

computers

Support

for

systems-management

industry

standards

Integration

into

leading

workgroup

and

enterprise

systems-management

environments

Ease

use,

training,

and

setup

IBM

Director

also

provides

extensible

platform

that

supports

advanced

server

tools

that

are

designed

reduce

the

total

cost

managing

and

supporting

networked

systems.

deploying

IBM

Director,

you

can

achieve

reductions

ownership

costs

through:

Reduced

downtime

Increased

productivity

personnel

and

users

Reduced

service

and

support

costs

For

information

about

IBM

Director,

see

the

IBM

Director

that

comes

with

your

server,

the

IBM

Director

publications

the

CD,

and

the

following

Web

pages:

Systems

Management

Director

Package

http://www.ibm.com/pc/qtechinfo/MIGR-40738.html

This

Web

page

includes

links

software

downloads

and

publications

for

the

latest

release

IBM

Director.

IBM

xSeries

Systems

Management

page

http://www.ibm.com/pc/ww/eserver/xseries/systems_management/index.html

This

Web

page

presents

overview

IBM

Systems

Management

and

IBM

Director.

IBM

Universal

Manageability

page

http://www.ibm.com/pc/us/pc/um/index.html

This

Web

page

links

IBM

portfolio

advanced

management

tools

that

help

reduce

costs

and

increase

availability

throughout

the

life

cycle

product.

Installing

IBM

Director

updates

you

plan

use

IBM

Director

manage

your

server,

you

must

install

the

applicable

IBM

Director

updates,

which

could

include

Service

Pack

for

your

release

IBM

Director,

individual

emergency

fixes

(eFixes),

and

Director

System

Support

Package

(DSSP)

for

this

server.

Note:

For

Automatic

Server

Restart

(ASR)

support

and

environmental-sensor

support,

you

must

install

version

4.1

IBM

Director.

install

the

IBM

Director

updates,

complete

the

following

steps,

order:

you

plan

enable

the

Automatic

Server

Restart

(ASR)

feature,

install

the

ASR

device

driver,

which

available

from

the

IBM

Web

site:

the

IBM

Web

site

http://www.ibm.com.

xSeries

235

Type

8671:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide