IBM x3500 Installation Guide - Page 78

error, codes - booting problem

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One beep POST was completed successfully without detecting any errors. Other beep codes See the Problem Determination and Service Guide on the IBM System x Documentation CD for information about other beep codes. POST error codes The following table provides an abbreviated list of the error messages that might appear during POST. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error messages. To check for updated technical information, complete the following steps. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/systems/support/. 2. Under Product support, click System x. 3. Under Popular links, click Publications lookup . 4. From the Product family menu, select System 7977 and click Continue. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 062 Three consecutive boot failures using the 1. Flash the system firmware to the latest level (see default configuration. the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. (Trained service technician only) Replace the system board. 101 Tick timer internal interrupt, internal timer (Trained service technician only) Replace the system channel 2. board. 102 Internal timer channel 2 test failure (Trained service technician only) Replace the system board. 151 Real-time clock error. 1. Reseat the battery. 2. Clear CMOS memory. See the Problem Determination and Service Guide on the IBM System x Documentation CD for information about how to clear CMOS memory. 3. Replace the following components, one at a time, in the order shown, restarting the server each time: a. Battery b. (Trained service technician only) System board 64 IBM System x3500 Type 7977: Installation Guide

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One
beep
POST
was
completed
successfully
without
detecting
any
errors.
Other
beep
codes
See
the
Problem
Determination
and
Service
Guid
e
on
the
IBM
System
x
Documentation
CD
for
information
about
other
beep
codes.
POST
error
codes
The
following
table
provides
an
abbreviated
list
of
the
error
messages
that
might
appear
during
POST.
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
more
information
about
the
POST
error
messages.
To
check
for
updated
technical
information,
complete
the
following
steps.
Note:
Changes
are
made
periodically
to
the
IBM
Web
site.
The
actual
procedure
might
vary
slightly
from
what
is
described
in
this
document.
1.
Go
to
2.
Under
Product
support
,
click
System
x.
3.
Under
Popular
links
,
click
Publications
lookup
.
4.
From
the
Product
family
menu,
select
System
7977
and
click
Continue
.
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
062
Three
consecutive
boot
failures
using
the
default
configuration.
1.
Flash
the
system
firmware
to
the
latest
level
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
2.
(Trained
service
technician
only)
Replace
the
system
board.
101
Tick
timer
internal
interrupt,
internal
timer
channel
2.
(Trained
service
technician
only)
Replace
the
system
board.
102
Internal
timer
channel
2
test
failure
(Trained
service
technician
only)
Replace
the
system
board.
151
Real-time
clock
error.
1.
Reseat
the
battery.
2.
Clear
CMOS
memory.
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
information
about
how
to
clear
CMOS
memory.
3.
Replace
the
following
components,
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Battery
b.
(Trained
service
technician
only)
System
board
64
IBM
System
x3500
Type
7977:
Installation
Guide