IBM x3500 Installation Guide - Page 90

solved.

Get IBM x3500 - System - 7977 PDF manuals and user guides
UPC - 883436005760
View all IBM x3500 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 90 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action I9990305 An operating system was not found. 1. Make sure that a bootable operating system is installed. 2. Run the hard disk drive diagnostic tests. 3. Reseat the following components: a. Hard disk drive b. SAS hard disk drive backplane and cables c. DVD drive and cables 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. SAS hard disk drive backplane and cables c. DVD drive and cables d. (Trained service technician only) System board I9990650 AC power has been restored. 1. Check the power cables. 2. Check for interruption of the power supply (see the Problem Determination and Service Guide on the IBM System x Documentation CD for information on the power-supply LEDs). 3. Reseat the following components: a. Power supply b. (Trained service technician only) Power backplane 4. Replace the components listed in step 3, one at a time, in the order shown, restarting the server each time. 76 IBM System x3500 Type 7977: Installation Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
I9990305
An
operating
system
was
not
found.
1.
Make
sure
that
a
bootable
operating
system
is
installed.
2.
Run
the
hard
disk
drive
diagnostic
tests.
3.
Reseat
the
following
components:
a.
Hard
disk
drive
b.
SAS
hard
disk
drive
backplane
and
cables
c.
DVD
drive
and
cables
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Hard
disk
drive
b.
SAS
hard
disk
drive
backplane
and
cables
c.
DVD
drive
and
cables
d.
(Trained
service
technician
only)
System
board
I9990650
AC
power
has
been
restored.
1.
Check
the
power
cables.
2.
Check
for
interruption
of
the
power
supply
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
information
on
the
power-supply
LEDs).
3.
Reseat
the
following
components:
a.
Power
supply
b.
(Trained
service
technician
only)
Power
backplane
4.
Replace
the
components
listed
in
step
3,
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
76
IBM
System
x3500
Type
7977:
Installation
Guide