IBM x3500 Installation Guide - Page 88

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 1810 PCI error. 1. Make sure that no devices have been disabled in the Configuration/Setup Utility program. 2. Reseat the failing adapter. Note: If an error LED is lit for a specific adapter, reseat that adapter first; if no LEDs are lit, reseat each adapter one at a time, restarting the server each time, to isolate the failing adapter. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Each adapter b. (Trained service technician only) PCI-X board 01295085 ECC checking hardware test error. 1. Reseat the following components: a. DIMM b. (Trained service technician only) Microprocessor 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained service technician only) Microprocessor b. DIMM c. (Trained service technician only) System board 01298001 No update data for processor 1. 1. Make sure that all microprocessors have the same cache size (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. Update the BIOS code. 3. (Trained service technician only) Reseat microprocessor 1. 4. (Trained service technician only) Replace microprocessor 1. 01298002 No update data for processor 2. 1. Make sure that all microprocessors have the same cache size (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. Update the BIOS code again (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 3. (Trained service technician only) Reseat microprocessor 2. 4. (Trained service technician only) Replace microprocessor 2. 74 IBM System x3500 Type 7977: Installation Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
1810
PCI
error.
1.
Make
sure
that
no
devices
have
been
disabled
in
the
Configuration/Setup
Utility
program.
2.
Reseat
the
failing
adapter.
Note:
If
an
error
LED
is
lit
for
a
specific
adapter,
reseat
that
adapter
first;
if
no
LEDs
are
lit,
reseat
each
adapter
one
at
a
time,
restarting
the
server
each
time,
to
isolate
the
failing
adapter.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Each
adapter
b.
(Trained
service
technician
only)
PCI-X
board
01295085
ECC
checking
hardware
test
error.
1.
Reseat
the
following
components:
a.
DIMM
b.
(Trained
service
technician
only)
Microprocessor
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
(Trained
service
technician
only)
Microprocessor
b.
DIMM
c.
(Trained
service
technician
only)
System
board
01298001
No
update
data
for
processor
1.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
2.
Update
the
BIOS
code.
3.
(Trained
service
technician
only)
Reseat
microprocessor
1.
4.
(Trained
service
technician
only)
Replace
microprocessor
1.
01298002
No
update
data
for
processor
2.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
2.
Update
the
BIOS
code
again
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
3.
(Trained
service
technician
only)
Reseat
microprocessor
2.
4.
(Trained
service
technician
only)
Replace
microprocessor
2.
74
IBM
System
x3500
Type
7977:
Installation
Guide