IBM x3500 Installation Guide - Page 83
Problem, Determination, Service, Guide, System, Documentation
UPC - 883436005760
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 1962 A drive does not contain a valid boot sector. 1. Make sure that a bootable operating system is installed. 2. Run the hard disk drive diagnostic tests. 3. Reseat the following components: a. SAS drive b. SAS hard disk drive backplane cable 4. Replace the following components, one at a time, in the order shown, restarting the server each time: a. SAS drive b. SAS hard disk drive backplane c. (Trained service technician only) System board 5962 IDE DVD drive configuration error. 1. Run the Configuration/Setup Utility program and load the default settings (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. Reseat the following components: a. DVD drive cable b. DVD drive 3. Replace the following components, one at a time, in the order shown, restarting the server each time: a. DVD drive cable b. DVD drive c. (Trained service technician only) System board 8603 Pointing-device error. 1. Reseat the pointing device. 2. Replace the following components, one at a time, in the order shown, restarting the server each time: a. Pointing device b. (Trained service technician only) System board 0001295 ECC circuit check. 1. Reseat DIMMs 2. Replace the DIMMs, one at a time, restarting the server each time. Chapter 5. Solving problems 69