Intermec PC43d PC23 and PC43 Desktop Printer User Manual - Page 117

Chapter 5 - Troubleshoot the Printer Maintenance and Error Alert Messages (Continued) Message Description and Solution Faulty Dot Replace Printhead Clean Printhead No RFID Tag Found RFID Not Installed Upgrading Firmware Printer is Rebooting Started The printhead has reached the number of faulty dots set in the Faulty Dots setting in Maintenance Alerts. You may need to replace the printhead. The printer has reached a limit set in the Replace Printhead setting in Maintenance Alerts for the amount of media to print before replacing the printhead. Replace the printhead. The printer has reached a limit set in the Clean Printhead setting in Maintenance Alerts for the amount of media to print before cleaning the printhead. Clean the printhead. The printer cannot find an RFID tag. You need to disable RFID on the printer. You are attempting to write to a tag, but the printer does not support RFID. You must install the RFID module in the printer to be able to write to RFID tags. The printer is going to start upgrading the firmware. Do not try to send anything to the printer. The printer is going to restart. Wait until the printer is ready before attempting to communicate with it. The printer is in the process of starting up. Problems and Possible Solutions Use this table to understand and troubleshoot some common problems you may encounter. Problems and Possible Solutions Problem Possible Solution The printer does not feed media Remove the media from the media correctly. compartment and reinstall the media. PC23 and PC43 Desktop Printer User Manual 103