Intermec PD41 PD41 and PD42 Commercial Printer User's Manual
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- Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 1
PD41 | PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 2
or registered trademarks of Intermec Technologies Corporation. For software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org). This product includes cryptographic software written by Eric Young ([email protected]). ii PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 3
. Version Number 003 002 Date 1/2014 11/2010 Description of Change Updated Global Services and Support information. • Added methods to verify a USB mass storage device is supported by the printer. • Expanded the Upgrading Firmware procedure. PD41 and PD42 Commercial Printer User's Manual iii - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 4
iv PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 5
11 Loading Media for Peel-Off (Self-Strip) Printing 12 Loading Thermal Transfer Ribbon 16 Printing a Test Label 19 Creating and Printing Labels 20 2 Connecting the Printer 21 Connecting the Printer to Your PC 22 Connecting the Printer to a PC Through the USB Device Port 22 Connecting - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 6
Using SmartSystems Foundation 57 Choosing an Ethernet or Wireless Network 58 Using the PD42 Screen to Choose the Network Type 58 Using Printer Commands to Choose the Network Type 58 Upgrading the Firmware 59 Downloading Fonts and Graphics 62 vi PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 7
Maintaining the Printer 65 Troubleshooting the Printer 66 Contacting Product Support 66 Understanding Error Messages on the PD42 67 Troubleshooting Printer Problems and Finding Solutions 69 Troubleshooting Communication Problems 72 Using the Line Analyzer in Fingerprint 72 Using Dump Mode 73 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 8
122 Fingerprint Print Defs Menu 123 IPL Setup Menus 123 IPL Ser-Com Menu 123 IPL COM Menu 123 IPL Network Menu 124 IPL Test/Service Menu 124 ESim Media Menu 128 ESim Print Defs Menu 128 ESim Charset Menu 129 ESim Date Time Menu 129 viii PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 9
Web Style Guide Files 134 Content of a Web Style Guide File 135 Required Environment Variables 135 Optional Environment Variables 135 x-www-url-Encoding Syntax Rules 137 Memory and Storage 137 Creating a Web Style Guide File 137 I Index 139 PD41 and PD42 Commercial Printer User's Manual ix - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 10
Contents x PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 11
. The code does not necessarily represent complete, tested programs. The code is provided "as is with all faults." All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. PD41 and PD42 Commercial Printer User's Manual xi - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 12
This Manual This user's guide is written for the person who is responsible for installing, configuring, and maintaining the PD41 or PD42 printer. This user's guide provides you with information about the features of the printer, and how to install, configure, operate, maintain, and troubleshoot it - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 13
.com. To download documents 1 Visit the Intermec website at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to your product page. For example, to find the PD41 printer product page, click Printers and Media > Industrial Printers > PD41. 4 Click the Manuals tab. 5 If - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 14
Before You Begin xiv PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 15
1 Using the Printer In this chapter, you will find these sections: • Learning About the Printers • Loading Media • Loading Thermal Transfer Ribbon • Printing a Test Label • Creating and Printing Labels 1 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 16
"printer" unless the information is specific to one model. Identifying the Parts of the Printer Use this section to familiarize yourself with the parts of the PD41 and PD42 printers. Control LEDs (4) Print button Front View of the PD41 Printer Media cover 2 PD41 and PD42 Commercial Printer User - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 17
Command Language The PD41 and PD42 printers come loaded with five different printer command languages. On the PD42 printer, you select the command language the first time you power up the printer. For more information see the following procedure. PD41 and PD42 Commercial Printer User's Manual 3 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 18
Fingerprint is a BASIC-inspired programming language that lets you design label formats and write custom printer application software. Intermec Printer Language (IPL) is an easy-to-use programming language that lets you design, download, and modify formats. ZSim is a Zebra™ interpreter program that - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 19
the Front Panel The PD41 control panel consists of one button and four LEDs. The PD42 control panel consists of one button, four LEDs, a screen, and five soft keys. Use the next two sections to understand how to use the front panel on each printer. PD41 and PD42 Commercial Printer User's Manual 5 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 20
or flashing red The printer is ready to receive data. The printer is transferring data. There is an error condition with the printer. Most causes of an error condition are hardware related. For help, see "Printer Problems and Possible Solutions" on page 69. 6 PD41 and PD42 Commercial Printer User - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 21
) Symbol LED Color Ready-to-Work™ Blue Flashing blue Off Description Turns on when the printer is operational. The printer is not fully operational because: • the printer is waiting for an IP address. • an error condition has occurred. • the printer is in Testmode or Extended Testmode. For - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 22
the menu system. Applies a setting or selects a command. Allows you to edit a value. Decreases the selected number. Increases the selected number. Exits or cancels editing, test mode, and dump mode. Continue. Saves to file. 8 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 23
see "Using Extended Testmode" on page 75. Dumpmode The printer is in Dumpmode, which means it is listening on all communication ports and prints incoming characters. Upgrading Firmware is being upgraded. Error The printer is in an error state. PD41 and PD42 Commercial Printer User's Manual 9 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 24
in the screen. Fingerprint 10.2.0 Idle Running application Setup, navigation Setup, edit value F1 F2 F3 F4 F5 i-mode Printing Test TEST TEST Paused Testmode Extended Testmode Dumpmode Upgrading Active Soft Keys in Different Printer States 10 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 25
gaps, with or without perforations • Tickets with black marks, with or without perforations To load media for tear-off printing 1 Open the media cover. 2 Pull out the printhead lever and turn it counterclockwise. Lift up on the label feed guide. PD41 and PD42 Commercial Printer User's Manual 11 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 26
you would a media roll. 6 Reset the label feed guide and the printhead lever. 7 Close the media cover. 8 Press the Print button to advance the media. If you are switching Test to a new type of media, you must run a Testfeed ( ) to calibrate the sensors on the printer. Loading Media for Peel - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 27
you to install the internal rewinder kit. For more information on the internal rewinder kit, see "Accessories for the Printer" on page 107. To load media for peel-off printing 1 Remove the thumbscrew that attaches the front cover and remove it. PD41 and PD42 Commercial Printer User's Manual 13 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 28
the label feed guide. 3 Load a media roll onto the media supply hub. Be sure to push the roll all the way against the inner wall of the printer and adjust the edge guide. 4 Route the media through the print mechanism and back into the media compartment. 14 PD41 and PD42 Commercial Printer User - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 29
Chapter 1 - Using the Printer 5 Wrap the liner around the internal rewinder takeup roll and lock it in place. 6 Reset the label feed guide and the printhead lever. PD41 and PD42 Commercial Printer User's Manual 15 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 30
the ink-coated side facing either inward or outward. To determine which type of ribbon you have, use a pen or other sharp object to scratch through the ribbon against a piece of paper. If you see a mark on the paper, your ribbon is wound ink out. 16 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 31
Chapter 1 - Using the Printer = Ink in = Ink out Determining Whether Your Ribbon is Wound Ink In or Ink Out To load thermal transfer ribbon 1 Open the media cover. 2 Pull out the printhead lever and turn it counterclockwise. PD41 and PD42 Commercial Printer User's Manual 17 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 32
to the front of the printer. 4 For ink out ribbon (-): route the ribbon around the printhead and set the ink position lever to the left. 5 For ink in ribbon(---): route the ribbon around the printhead and set the ink position lever to the right. 18 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 33
the test labels. The test labels contain hardware and software configuration information. To print a set of test labels 1 Turn off the printer. 2 Load media and ribbon (if necessary). For help see, "Loading Media" on page 11 and "Loading Thermal Transfer Ribbon" on page 16. Make sure the printhead - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 34
from the Downloads page for your printer on www.intermec.com. You can also use Fingerprint and IPL to create and print labels. For more information, see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. 20 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 35
2 Connecting the Printer Use this chapter to understand how to connect the printer to your PC or your network. This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Connecting Peripherals to the USB Host Port 21 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 36
• Intermec InterDriver® software The USB cable you need is included in the shipping box with the printer. The InterDriver printer driver is available on the PrinterCompanion CD that ships with the printer. To make sure you have the latest version of InterDriver, you may want to go to the downloads - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 37
the parallel connection with LabelShop or the Intermec InterDriver. The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode. If you are using a parallel port to communicate with the printer, you need: • an IEEE 1284 interface adapter - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 38
to your network. 2 Turn the printer on. Wait for the blue Ready-to-Work LED to stop blinking, and for the message "IP configuration error" to disappear from the screen. 3 Enter Information mode by pressing ( ) to obtain the IP address of your printer. Information mode cycles through the interfaces - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 39
-to-Work indicator is flashing to indicate a network error, you can use PrintSet (available on the PrinterCompanion CD or as a download from www.intermec.com) to correct the network settings. Manually Configuring IP Settings You can configure the IP settings of your printer by sending Fingerprint or - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 40
cable. For help, see "Connecting the Printer to a PC Through the Serial Port" on page 22. 2 Send the following commands to permanently assign the IP address, subnet mask, default router, and name server: setup "network,IP selection,manual" setup "network,IP address,xxx.xxx.xxx.xxx" setup "network - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 41
® To set up the printer for wireless communications using PrintSet 1 Download and install PrintSet on your PC. 2 Connect one end of the serial cable to the back of the printer and connect the other end of the cable to a serial COM port on the PC. PD41 and PD42 Commercial Printer User's Manual 27 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 42
Default Setting 9600 8 None 1 . 3 From the host PC, check the wireless settings. For help, see "Manually Configuring IP Settings" on page 25. If you are using IPL, send these commands to the printer: wt,SSID wt,WEP 28 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 43
Reference Manual. You can download both documents from the Intermec web site at www.intermec.com. Configuring 802.11 Wireless Security Using IPL Use the following procedures to configure 802.11 wireless security parameters on your printer using IPL. PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 44
Printer To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: .x,su -p pass admin ws,SSID,xxxxx where xxxxx can be from 0 to 32 ASCII characters, not including the double quote. Note: The default password - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 45
the printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: .x,su -p pass admin ws,SSID,xxxxx where xxxxx can be from 0 to 32 alphanumeric characters. Note: The default password for logging in as an admin is - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 46
Chapter 2 - Connecting the Printer 5 If you are using TTLS, you may need to send this command to set the TTLS outer Security Using Fingerprint Use the following procedures to configure 802.11 wireless security parameters on your printer using IPL. 32 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 47
the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: run"su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 ASCII characters, not including the double quote. Note: The default password for - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 48
Printer To configure the Printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: run"su-p pass admin where xxxx is the unique username and the unique password for this protocol. 4 If you are using PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 49
certificate and enable validation: setup "8021x","CA_CERT","c:/test.pfx@export" setup "8021x","VALIDATE","ON" where c:/test.pfx is the location and name of the the printer: • USB mass storage device • Keyboard • Bar code scanner • USB hub PD41 and PD42 Commercial Printer User's Manual 35 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 50
printer, see "Upgrading the Firmware" on page 59. To verify the USB storage device is supported by your printer, insert the USB storage device in the appropriate slot on the back of your printer input from users than the simple push of a button. 36 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 51
application. The keyboard layout you choose in setup (see previous procedure) applies for connected scanners too. Note: You can only use a bar code scanner with printers that are running Fingerprint firmware. PD41 and PD42 Commercial Printer User's Manual 37 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 52
Hub to the USB Host Port You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time. Note: If the USB hub is not powered, USB mass storage devices and multiple HID peripherals at once. 38 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 53
3 Configuring the Printer Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics. This chapter contains these sections: • Configuring the Printer • Upgrading the Firmware • Downloading Fonts and Graphics 39 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 54
Setup Menus" on page 119. Each main node branches out to a number of sub-nodes. At startup, the firmware determines if optional equipment such as a cutter or an interface board is installed in the printer, and these are added to the Setup tree. 40 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 55
The Main Nodes of the Setup Menu in Fingerprint SETUP: NETWORK Starting point SETUP: SER-COM SETUP: COM SETUP: CONFIGURATION SETUP: NETWORK SETUP: MEDIA SETUP: TEST/SERVICE The Main Nodes of the Setup Menu in IPL PD41 and PD42 Commercial Printer User's Manual 41 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 56
the assigned name, firmware version, Active Command Set, MAC address, and IP address of your printer. The home page also displays the contents of the image buffer, as well as the status of the Ready-to-Work indicator. 3 Click Configuration. 42 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 57
Printer 4 Click the link for the settings you want to configure. 5 You will be prompted to enter a login name and a password. By default, the login name is admin and the password and contrast. To configure media settings 1 Click Printer > Media. PD41 and PD42 Commercial Printer User's Manual 43 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 58
to view and change test and default settings. You can also use the Web Shell page to print test labels and change the command language. To configure Web Shell settings 1 Click Printer > Web Shell. 2 you are done making other configuration changes. 44 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 59
printer. Detects is the printer has run out of ribbon during printing. Returns the printer to factory default settings. Passwords, alerts, and the selected application are not changed. Reboots the printer. Prints the predefined test label method. PD41 and PD42 Commercial Printer User's Manual 45 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 60
to the label cutter. Head Lifted A printer job was sent to the printer while the printhead was lifted. Out of Ribbon You have thermal transfer ribbon selected and the printer is out of ribbon. Pause Mode The printer is in Pause mode. Setup Mode The printer is in Setup mode. Error Condition - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 61
address. (Optional) The printer location. (Optional) The printer administrator. You must check this box if you want to change the admin password. You need to enter the old password before you can change the password. The new password you want to use. PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 62
addresses. 3 Click one of these buttons: • Submit Mail Settings to send the changes to the printer. • Submit & Send test mail to send the changes to the printer and test your new settings. Use the following table to understand the mail settings. 48 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 63
you choose DHCP and IP Selection in the TCP/IP section. • Manual settings: Choose this option to manually configure the Mail Server address and port. The default port is 25. Defines the email addresses to use when the printer sends alert messages: • From address: The address that displays as the - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 64
trap is enabled. Configuring TCP/IP Settings Use the TCP/IP settings page to view and change TCP/IP network settings. To configure TCP/IP settings 1 Click Network Admin > TCP/IP. 2 View or update your settings. 3 Click Submit TPC/IP settings. 50 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 65
as the configuration method. The IP address is specified as an address and a prefix separated by a slash. You can use "::" to represent a large number of consecutive zeros. You should typically set the prefix to 64. Example: 2001:DB8:0:F101::2/64 PD41 and PD42 Commercial Printer User's Manual 51 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 66
send a command through a serial connection. Configuring Avalanche Settings Use the Avalanche page to view and change Wavelink Avalanche settings. To configure Avalanche settings 1 Click Network Admin > Avalanche. 2 View or update your settings. 52 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 67
LAN Settings Setting SSID Mode WEP WEP Keys Description The network name of the printer. Set the operating mode of the device to Ad-Hoc or Infrastructure. Set Wired Equivalent Privacy (WEP) to on or off. You can enter values for up to 4 WEP keys. PD41 and PD42 Commercial Printer User's Manual 53 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 68
the optional wireless interface installed in your printer. Use the 802.1x page to view and change 802.1x security settings. To configure 802.1x settings 1 Click Network Admin > 802.1x. 2 View or update your settings. 3 Click Submit 802.1x settings. 54 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 69
Specify the EAP identity passed in the clear. The default is anonymous. PAC- Key A-ID Info The printer is ACQUIRE_PAC is enabled and current installed PAC file fails authenticating the printer to the network. To manually it has already been installed on the printer) by entering the path to the new - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 70
98 or later. 2 Download PrintSet from the Downloads page of the Intermec web site at www.intermec.com. 3 Connect your printer to your PC using a serial cable. For help, see "Connecting the Printer to a PC Through the Serial Port" on page 22. 56 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 71
The printer ships with the SmartSystems client loaded on it. The console is part of SmartSystems Foundation and is available from the Intermec web site. To download SmartSystems Foundation, go to www.intermec.com/products/ smrtsysfoundation/index.aspx. PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 72
or Wireless 802.11 and then press . 4 Press to exit Setup mode. 5 Reboot the printer for the change to take effect. Using Printer Commands to Choose the Network Type You can send Fingerprint or IPL commands using a serial connection to the printer. 58 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 73
intermec.com. 2 Click Support > Downloads. 3 Use the Product Category, Product Family, and Product fields, to select the PD41 or PD42. 4 Click Submit. The latest available software appears on the page. 5 Download the latest firmware version to your PC. PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 74
verify the USB storage device is supported, see "Using a USB Mass Storage Device" on page 36. 3 Insert the USB storage device in the appropriate slot on your PC. 4 In the root directory of the USB storage device, create a folder named "upgrade." 60 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 75
. The firmware upgrade screen appears. To upgrade using a serial or USB connection • Use Fingerprint or IPL commands to send the upgrade file to your printer. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. PD41 and PD42 Commercial Printer User - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 76
TrueType font. ESim only supports bitmap fonts. You can download additional fonts to the Flash memory of the printer using: • PrintSet. You can download PrintSet from the downloads page for the printer on the Intermec web site at www.intermec.com. 62 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 77
Chapter 3 - Configuring the Printer • Fingerprint or IPL commands. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. • a CompactFlash card or external USB mass storage device (maximum 2 GB). PD41 and PD42 Commercial Printer User's Manual 63 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 78
Chapter 3 - Configuring the Printer 64 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 79
4 Troubleshooting and Maintaining the Printer Use this chapter to troubleshoot and maintain the printer. This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 65 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 80
Support, make sure you have the following information ready: • Printer serial number • Firmware type and version • Wireless or serial port settings You can find all of the information listed above in the printer menu system or on a testprint page . 66 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 81
Lower printhead. Maintenance. The printer is upgrading its firmware. Wait for it to complete the task. IP link error. Check to see if the network cable has been unplugged. Press feed not done. Press Feed ( ) or Testfeed ( ). Test Label not taken. LSS too high, LSS too low. Printing has - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 82
from the network. Wait until the printer receives the IP address. Out of media. Load media in printer. For help, see "The printers can enter various states which indicate the current mode of operation." on page 9. Field out of label. You are attempting to print in an area that extends beyond - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 83
and Finding Solutions Use the following table to troubleshoot common printer problems. Printer Problems and Possible Solutions Problem Possible Solution The Power LED does not light up when the printer is switched on. The Error LED turns on after printing. The Ethernet connection is not working - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 84
gap sensor position. For help, see "Adjusting the Label Stop Sensor" on page 85. • Make sure the sensors are clean. For help, see "To clean the printhead" on page 89. Printing is slow. Make sure your printing application is working correctly. 70 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 85
Chapter 4 - Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution Printing is faded or light. • For Fingerprint: Adjust the the Constant, Factor and Contrast media settings. • For IPL: Adjust the Sensitivity setting. • Make - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 86
- Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem The printout is not in the correct position. Possible Solution • Check for errors in the software application. • Make sure the label gap sensor is clean. For help, see "To clean the printhead - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 87
. To enter Dump from the Setup menu on the PD42 1 Press to enter Setup mode. 2 Navigate to Test/Service> Data Dump. 3 Toggle to Yes and then press . The printer is now in Dump mode. To exit Dump mode • Turn the printer off and then back on again. PD41 and PD42 Commercial Printer User's Manual 73 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 88
Use Testmode and Extended Testmode when you want to verify printer settings, print test labels, restore factory default settings, or enter Dump mode to troubleshoot. Testmode is a simple linear sequence which requires little user input. Extended Testmode gives you more options. Using Testmode - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 89
Extended Testmode to run additional tests such as: • printing test labels. • running a Testfeed in slow mode. • entering Dump mode. • resetting to factory defaults. To run Extended Testmode 1 Make sure the printer is turned off, loaded with media, and that the printhead is lifted. 2 Press and hold - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 90
Media When you select your media, the printer performs a slow sensor calibration (slow testfeed). Performing a slow testfeed can help resolve gap/mark detection problems. Test Labels Setup Info Dump Mode Factory Default Setup and Exit You can print configuration labels one at a time. Press to - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 91
. • counterclockwise to decrease the tension. If your labels look like the following illustration, you may want to try adjusting the ribbon shield. Test Label A Test Label B 1234567890 1234567890 Low Quality Printouts Caused by Ribbon Wrinkling PD41 and PD42 Commercial Printer User's Manual 77 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 92
Chapter 4 - Troubleshooting and Maintaining the Printer To adjust the ribbon shield 1 If the label printout matches: • Test Label A, turn screw A clockwise. • Test Label B, turn screw B clockwise. AB 2 Twist the screw a half-turn and perform a new test print. 3 Continue adjusting the ribbon shield - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 93
printhead is correctly pressured against the media. If your printouts are lighter on one side than the other, it is most likely due to an unbalanced printhead. To adjust the printhead balance 1 If you have installed thermal transfer ribbon, remove it. PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 94
lever and turn it counterclockwise to lift the printhead. 3 Move the balance boxes: • outward for wider media. • inward for narrower media. Balance box 4 Close the printhead and load the ribbon. 5 Test and readjust the balance boxes if necessary. 80 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 95
- Troubleshooting and Maintaining the Printer Adjusting Printhead Pressure The pressure of the thermal printhead against the platen roller is adjusted at the factory. You may need to readjust the printhead pressure if the printing is weaker on one side of the media, or if the thermal transfer ribbon - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 96
Chapter 4 - Troubleshooting and Maintaining the Printer 3 Using a slotted screwdriver, turn the screw at the top of the balance boxes: • clockwise to increase pressure. • counterclockwise to decrease pressure. 4 Close the printhead and load the ribbon. 5 Test and readjust the pressure if necessary. - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 97
4 - Troubleshooting and Maintaining the Printer 2 Use a slotted screwdriver to turn the two screws at the top of the printhead bracket counterclockwisea single turn. 3 Pull out on the printhead lever and turn it counterclockwise to lift the printhead. PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 98
and then start over. 5 Close the printhead and using the slotted screwdriver to turn the two screws at the top of the printhead bracket clockwise a single turn. 6 If you are using thermal transfer ribbon, load it. 7 Test and readjust if necessary. 84 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 99
labels. To adjust the label stop sensor position 1 Pull out on the printhead lever and turn it counterclockwise to lift the printhead. 2 Use the sensor lever at the rear side of the print mechanism to move the sensor inward or outward. Sensor lever PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 100
Chapter 4 - Troubleshooting and Maintaining the Printer 3 Check the point of detection from the front with the printhead lifted. Point of detection If you are having detection problems, you can test the label stop sensor in Setup mode on the PD42. The label stop sensor tests can determine whether - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 101
Chapter 4 - Troubleshooting and Maintaining the Printer 3 Make sure that there is a label, not a gap or black mark, at the sensor. 4 Make sure that the media runs as close to the center of the printer as the guides will allow. 5 Press Setup ( ). 6 Go to Print Defs > LSS Test > LSS Auto. The cursor - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 102
Chapter 4 - Troubleshooting and Maintaining the Printer If the cursor does not detect a gap, slot, or black mark, check the following: • Is the label stop sensor laterally aligned with the slots or black marks? • Is the transfer ribbon properly loaded so it does not interfere with the label stop - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 103
the printhead to dry for a minute or more before loading a new supply of media and ribbon. Cleaning the Media Compartment Regular cleaning of the printer's media compartment ensures smoother printing operation and avoids problems with media jams. PD41 and PD42 Commercial Printer User's Manual 89 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 104
clean as well. If you use the printer in an environment where the premises are cleaned by a water hose or steam, move the printer to another room or cover it very carefully with a plastic sheet and make sure that the power cord is unplugged. 90 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 105
A Specifications This appendix contains specifications for the printer and media. It also contains information on the accessories for the printers. 91 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 106
, 100 Mbps • 802.11b/g (optional) • IEEE 1284 parallel port Memory • 8 MB Flash • 16 MB SDRAM • CompactFlash (CF) card (optional) • USB memory device (optional) Miscellaneous • ARM 9 microprocessor • 240 x 160 pixel LCD screen with LED backlight 92 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 107
(3 in) Media Thickness 60 μm to 250 μm (2.3 to 9.8 mils) Ribbon Width (min/max) 30 to 110 mm (1.18 to 4.33 in) Ribbon Roll Diameter (outer) 76 mm (2.99 in) (max) 450 m (1475 ft) of ribbon Ribbon Roll Core Diameter 25.4 mm (1.00 in) (inner) PD41 and PD42 Commercial Printer User's Manual 93 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 108
Specifications Interfaces This section describes the standard interfaces available on the PD41 and PD42 printers. RS-232 Serial Interface Use this table to understand the default settings of the serial port. Default data Receive data Ground 94 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 109
A - Specifications Serial Cable Pins and Description (continued) Pin Signal 7 CTS 8 RTS 9 Description Clear to send Request to send USB Interface The printer supports USB full speed v2.0 Host. To use the USB interface to print from a PC, you need to have the Intermec InterDriver printer driver - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 110
RJ45 cable. The interface supports 10/100 Mbps Fast Ethernet (10BASET, 100BASE-TX) and is fully compliant with the IEEE 802.3u standard. The network card MAC address can be found on the label below the socket. Ethernet Socket Ethernet Connector 96 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 111
IEEE 1284 Interface The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode. Parallel IEEE 1284 Pins and Host Host Printer Printer Printer Printer Comments Max 500 mA Printer PD41 and PD42 Commercial Printer User's Manual 97 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 112
213 mm (8.38 in) Minimum media width, standard 25 mm (1.00 in) Minimum media width, fanfold guides 40 mm (1.57 in) Minimum media width, non-adhesive strip 25.0 mm (1.00 in) Maximum media FIX LENGTH STRIP • VAR LENGTH STRIP • IPL: CONTINUOUS 98 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 113
• ESim: CONTINUOUS a Appendix A - Specifications NON-ADHESIVE STRIP Non-Adhesive Strip Self-Adhesive Strip Media Width Including Liner (a) Measurement Maximum Liner (c) Measurement Maximum Minimum Value 116.4 mm (4.58 in) 23.8 mm (0.94 in) PD41 and PD42 Commercial Printer User's Manual 99 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 114
Appendix A - Specifications Media Type Set media type to one of these values: • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP • IPL: CONTINUOUS • ESim: CONTINUOUS a c SELF-ADHESIVE STRIP b b Self-Adhesive Strip 100 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 115
(0.2 in) * The print length is limited by memory constraints Label Gap (e) Measurement Maximum Recommended Minimum Value 26.0 mm (1.02 in) 3.0 mm (0.12 in) 1.2 mm (0.05 in) ESim 600 mm (23 in) 6.0 mm (0.2 in) 406.4 mm (16 in) 6.0 mm (0.2 in) PD41 and PD42 Commercial Printer User's Manual 101 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 116
2.24 in) fromt he inner edge of the media. a cc SELF-ADHESIVE STRIdP e SELF-ADHESIVE LABELS b b Feed direction Self-Adhesive Labels Media Type Set media type to one of these values: • Fingerprint: LABEL (w GAPS) • IPL: GAP • ESim: GAP/NOTCH 102 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 117
)* 6.0 mm (0.2 in) 600 mm (23 in) 6.0 mm (0.2 in) 406.4 mm (16 in) 6.0 mm (0.2 in) * The print length is limited by memory constraints ESim 600 mm (23 in) 6.0 mm (0.2 in) 406.4 mm (16 in) 6.0 mm (0.2 in) in) 3.0 mm (0.12 in) 1.2 mm (0.05 in) PD41 and PD42 Commercial Printer User's Manual 103 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 118
(w GAPS) • IPL: MARK • ESim: MARK Note: Do not allow a perforation to break the edge of the media, because the media may split and jam the printer. a b c e d TICKETS & TAGS Feed direction Tickets With Gaps (Gap Stock) 104 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 119
(0.2 in) * The print length is limited by Intermec recommends that you place the black mark as close to the front edge of the ticket as possible and use a negative Stop Adjust value to control the media feed, so the tickets can be properly torn off. PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 120
disable the sensor for a specified amount of media feed to avoid unintentional detection. For help, see the Intermec Fingerprint Command Reference Manual. a c b e df TICKETS WITH MARKS Feed direction Tickets With Black Mark (Mark Stock) 106 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 121
) with the PD41 and PD42 printer. To order accessories, contact your local Intermec sales representative. Internal Rewinder Use this accessory, which comes with a guide shaft, for peel-off (selfstrip) printing. You can also use the rewinder to roll up complete batches of labels. Paper Cutter - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 122
Appendix A - Specifications 108 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 123
B Default Settings 109 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 124
supported on the PD41 and PD42 printers. If you restore the printer to factory default settings, these are the values it uses. The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus. For detailed information on most of the commands, see the Intermec - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 125
Test labels Format Page UDC Font Data dump Memory reset LSS test Cmd language Appendix B - Default Settings Default Value USB Device US Default Value DHCP+BOOTP N/A N/A N/A Auto N/A N/A N/A Broadcast N/A Ethernet Default Value N/A No All LSS Auto N/A PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 126
Configuration Parameters Parameter Emulation mode Print speed Cutter Default Value None 5 in/sec Not installed Fingerprint Default Configuration Ser-Com "uart1 buffer Default Value 9600 8 None 1 Disable Disable Disable Disable CR/LF 1024 bytes 112 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 127
US Network Parameters Parameter IP selection IP address Netmask Default router IPv6 selection IPv6 address Nameserver Nameserver6 DHCP response MAC address Network type Default Value DHCP+BOOTP N/A N/A N/A Auto N/A N/A N/A Broadcast N/A Ethernet PD41 and PD42 Commercial Printer User's Manual 113 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 128
Print speed LSS test Clip default Cmd language Default Value Disabled +88 +55 Default Value 0 0 Default Value 0 832 dots (203 dpi) 1200 dots (203 dpi) Label (with gaps) Thermal transfer +0% Fast 0 Default Value N/A 100 mm/sec LSS Auto Off N/A 114 PD41 and PD42 Commercial Printer User - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 129
Parameters Parameter IP selection IP address Netmask Default router IPv6 selection IPv6 address Nameserver Nameserver6 DHCP response MAC address PD41 and PD42 Commercial Printer User's Manual Appendix B - Default Settings Default Value 9600 8 None 1 XON/XOFF Default Value CR/LF Default Value USB - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 130
10 Continuous 832 (203 dpi) 1200 (203 dpi) Global Ref (R) 0 0 No motion No motion Print Defs Parameters Parameter Print speed Print direction Sensor Cutter Cut position Comman language Default Value 3 ZT LTS disable Off 100 ESim 116 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 131
Hardware Info Charset Paramters Parameter Charset Default Value Bits Date Time Paramters Parameter Date Time Hour: Minute: Seconds Year Month Day Default Value Current hour Current minute Current second Current year Current month Current day PD41 and PD42 Commercial Printer User's Manual 117 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 132
Appendix B - Default Settings 118 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 133
ESim Setup Menus The setup parameters of the printer control the way the printer operates. This chapter provides an overview of the menu structure you can use to configure setup parameters on the PD42 printer. To change the setup parameters on the PD41, see "Configuring the Printer" on page 40. 119 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 134
TRANS BUF: [1024]: Fingerprint Net-Com, NET1 Menu SETUP: NET-COM, NET1 NET-COM, NET1 NEW LINE NEW LINE: CRB/ALUFDRATE; CRNEW LINE: LF 120 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 135
SELECTION: AUTO AUTO & DHCP MANUAL NETWORK: IPV6 ADDRESS IPV6 ADDRESS: FE80::210:40FF:F NETWORK: MODE MODE: DIBSAAUBDLREADTE; E4 EMULATION: ADJUST ADJUST: BAASDEJU(SmTm:X10) STOP (mmX10) NETWORK: NETWORK TYPE NETWORK TYPE: ETHERNET WIRELESS 802.11 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 136
C1O0N%TRAST: -C1O0N%TRAST: -C8O%NTRAST: -C6O%NTRAST: -C4O%NTRAST: -2% Press to perform a testfeed. Values are read-only. Scroll forward Scroll back TESTFEED MODE: FTAESSTTFEED MODE: SLOW Scroll forward Scroll back LEN (SLOW MODE): [0]: 122 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 137
installed. Scroll forward Scroll back to print for error info IPL Setup Menus LSS TEST: LSS MANUAL LSS [G: 2]D: 6 Toggle between gain (G) : FRUESNBCHKEYBOARD: GEURSMBANKEYBOARD: USER DEFINED Scroll forward Scroll back PD41 and PD42 Commercial Printer User's Manual 123 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 138
CONFIGURATION Scroll forward Scroll back TEST/SERVICE: LSS TEST LSS TEST: LSS AUTO LSS AUTO: TEST/SERVICE: CMD LANGUAGE CMD LANGUAGE: IPCLMD LANGUAGE: ESCIMMD LANGUAGE: ZSCIMMD LANGUAGE: DSCIMMD LANGUAGE: FICNMGDERLPARNIGNUTAGE: DIRECT PROTOCOL 124 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 139
Scroll forward Scroll back PRINT SPEED: CUTTER: 2PIRNI/NSTECSPEED: NCOOTNFIINGS:TALLED 3PIRNI/NSTECSPEED: ENCAOBNLFEIG: 4PIRNI/NSTECSPPED: DISABLE 5 PIRNI/NSTECSPPED: 6 IN/SEC Scroll forward Scroll back Scroll forward Scroll back PD41 and PD42 Commercial Printer User's Manual 125 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 140
; CRNEW LINE: LF ESim Com Menu SETUP: COM COM: INTERFACE INTERFACE: USBBAUDDERVAITCEE; IEEE 1284 COM: USB KEYBOARD USB KEYBOARD: USUSB KEYBOARD: SWUESDBISKHEYBOARD: FRUESNBCHKEYBOARD: GEURSMBANKEYBOARD: USER DEFINED Scroll forward Scroll back 126 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 141
ESim Setup Menus NETWORK: IPV6 SELECTION IPV6 SELECTION: AUTO AUTO & DHCP MANUAL NETWORK: IPV6 ADDRESS IPV6 ADDRESS: FE80::210:40FF:F NETWORK: NAME SERVER 6 NAME SERVER 6: FD::1 NETWORK: NETWORK TYPE NETWORK TYPE: ETHERNET WIRELESS 802.11 PD41 and PD42 Commercial Printer User's Manual 127 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 142
: IPL PRINT DEFS: TESTPRINT TESTPRINT: HATREDSWTAPRREINITN:FO NEBTAWRORCKODIENSFO#2 ESTIEMSTTPERSITNTL:ABEL DITAEMSOTNPDRSINT: CHTEESSSTPRINT: PITCEKSETTPRBIANRTC:ODE LATDEDSETRPRBIANRTC:ODE SETUP INFO Scroll forward Scroll back to print PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 143
: 8 DATE TIME: MINUTE MINUTE: 12 DATE TIME: SECONDS SECONDS: 45 DATE TIME: YEAR YEAR: 2009 DATE TIME: MONTH MONTH: AUG DATE TIME: DAY HOUR: 27 PD41 and PD42 Commercial Printer User's Manual 129 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 144
Appendix C - Fingerprint, IPL, and ESim Setup Menus 130 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 145
D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page. 131 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 146
into capital letters by default. Directories or files with lowercase names will be inaccessible for Fingerprint commands and programs. Depending on how you choose to navigate the file system on the printer, you will need to use different commands. 132 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 147
an admin. /c/boot (or c:boot) This directory contains the firmware, password file, and other system information. /card1 (or card1:) This directory is the Compact Flash file system used to store large fonts, images and so on. You can also use this device to upgrade the firmware of the printer. /dev - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 148
on the page and generates the HTML code. Default configuration of these parameters makes the printer's web page appear in the Intermec style, with corporate colors and logos. When changing the parameters, the web pages are permanently customized. 134 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 149
be done in specific files called "Web Style Guide Files", assigning user-defined values to several support environment variables. Web style guide files contain printer's model name. The web server only recognizes the following model names: • PD41 PD41 and PD42 Commercial Printer User's Manual 135 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 150
suli" and "suna" must have a value. Support link, this is the link associated withe the support tag. Support link name, this is the label to be shown on the web page. teco Text color, TEXT attribute of the BODY tag. vlco Visited link color. 136 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 151
a Web Style Guide File: • The name has to be lowercase. • The first file has to have extension ".0". The following files have to have sequential extension number if one number is missing in the sequence the parser will stop reading the files. PD41 and PD42 Commercial Printer User's Manual 137 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 152
one assumed. Intermec recommends that you use the FTP server to transfer the files. Example (the default Web Style Guide): bgco=%23ffffff& Intermec+Technologies+Corporation&coli=copyrigh t.htmf&suli=support.htmf&suna=Support&suon=t&trna=Eas yCoder 138 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 153
I Index 139 - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 154
24 troubleshooting problems 72 configuration advanced 131 menu, IPL 125 settings, changing 40 contact Product Support 66 core and roll, media specifications 98 creating labels 20 cutter not found, error message 68 not responding, error message 69 troubleshooting 70 D Date Time menu, ESim 129 default - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 155
using 75 Extended testmode using to troubleshoot 74 F factory defaults resetting 110 restoring in Extended Testmode 76 settings 110 Feed,soft key 8 Feedadjust menu ESim 127 Fingerprint 122 field out of label, error message 68 file system, Fingerprint printer 132 Fingerprint Com menu 121 configuring - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 156
connecting to the printer 36 Knowledge Central, web site 66 L label creating and printing 20 gap sensor, adjusting 85 not found, error message 68 not taken, error message 67 printing test 19 stop sensor, adjusting 85 stop sensor, testing in Setup mode 86 LabelShop software, downloading 20 LCD screen - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 157
5 testing label stop sensor in Setup mode 86 peel-off media, loading 12 physical specifications 92 poor printing, troubleshooting 71 Power LED illustration and description 6 troubleshooting 69 power specifications 92 press feed not done, error message 67 pressure, adjusting printhead 81 Print button - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 158
, test label 19 PrintSet using to configure printer 56 using to upgrade firmware 60 problems, printer 69 Product Support, contacting 66 R Ready/Data LED 6 Ready-to-Work LED 7 real time clock (RTC) accessory 107 required environment variables, web style guide 135 resetting printer to factory defaults - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 159
105 tickets with gaps, media specifications 103 troubleshooting communication problems 72 printer 66 PD41 and PD42 Commercial Printer User's Manual Index U uart1, serial port 22 updates, downloading firmware 59 upgrading firmware 59 URL encoding syntax rules, web style guide 137 USB host interface - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 160
WPA2-PSK configuring with Fingerprint 33 configuring with IPL 30 WPA-PSK 54 configuring with Fingerprint 33 configuring with IPL 30 Z ZSim, language description 4 146 PD41 and PD42 Commercial Printer User's Manual - Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 161
- Intermec PD41 | PD41 and PD42 Commercial Printer User's Manual - Page 162
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2014 Intermec Technologies Corporation. All rights reserved. PD41 and PD42 Commercial Printer User's Manual *935-032-003* P/N 935-032-003
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