Kenmore 5044 Use and Care Guide - Page 23

Troubleshooting

Page 23 highlights

TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. The refrigerator will not operate • Sizzling/Gurgling - water dripping on the heater during defrost cycle • Popping - contraction/expansion of inside walls, especially during initial cool-down • Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan • Creaking/Cracking ice maker mold. - occurs as ice is being ejected from the Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. The doors will not close completely • Door blocked open? Move food packages away from door. • Bin or shelf in the way? Push bin or shelf back in the correct position. The doors are difficult to open Power cord unplugged? Plug into a grounded 3 prong outlet. Is outlet working? Plug in a lamp to see if the outlet is working. Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are controls on? Make sure the refrigerator controls are on. See "Using the Controls." New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly. The motor seems to run too much Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The refrigerator may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open. The refrigerator is noisy Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation. • Buzzing - heard when the water valve opens to fill the ice maker • Pulsating - fans/compressor adjusting to optimize performance, or the ice dispenser motor briefly pulsing every 24 hours after dispensing • Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire. • Are the gaskets dirty or sticky? Clean gaskets with mild soap and warm water. The lights do not work • Is a light bulb loose in the socket or burned out? See "Changing the Light Bulbs." • Is the dispenser light set to OFF? On some models, the dispenser light will operate only when a dispenser lever/pad is pressed. If you want the dispenser light to stay on continuously, set the dispenser light to ON, or (on some models) NIGHT LIGHT or AUTO or HALF or DIM. See "Water and Ice Dispensers." • Is the dispenser light set to NIGHT LIGHT or AUTO? On some models, if the dispenser is set to the NIGHT LIGHT or AUTO mode, be sure the dispenser light sensor is not blocked. See "Water and Ice Dispensers." Temperature is too warm • New installation? Allow 24 hours following installation for the refrigerator to cool completely. • Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed. 23

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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
The refrigerator
will not operate
Electrical
Shock
Hazard
Plug into
a
grounded
3 prong
outlet.
Do
not
remove ground prong.
Do
not
use
an
adapter.
Do
not
use
an
extension
cord.
Failure
to follow
these
instructions
can
result
in death,
fire,
or
electrical
shock.
Power
cord unplugged?
Plug
into
a grounded
3
prong
outlet.
Is outlet working?
Plug
in
a lamp to see
if
the outlet
is
working.
Household
fuse
blown
or
circuit
breaker
tripped?
Replace
the fuse or reset the circuit breaker. If the problem
continues,
call an electrician.
Are controls
on?
Make sure the refrigerator
controls
are on.
See "Using the Controls."
New
installation?
Allow 24 hours following
installation
for
the refrigerator
to cool completely.
NOTE: Adjusting
the temperature
controls
to coldest
setting
will not cool either compartment
more quickly.
The motor
seems
to run too much
Your new refrigerator
may run longer than your old one due to its
high-efficiency
compressor
and fans. The refrigerator
may run
even longer if the room is warm, a large food load is added,
doors
are opened
often,
or if the doors
have been left open.
The
refrigerator
is noisy
Refrigerator
noise has been reduced
over the years.
Due to this
reduction,
you may hear intermittent
noises
from your new
refrigerator
that you did not notice from your old model.
Below
are listed some normal sounds
with
an explanation.
Buzzing
- heard when the water valve opens to fill the ice
maker
Pulsating
- fans/compressor
adjusting
to optimize
performance,
or the ice dispenser
motor briefly pulsing every
24 hours
after dispensing
Rattling
- flow of refrigerant,
water line, or from items
placed
on top
of the refrigerator
Sizzling/Gurgling
- water dripping
on the heater during
defrost
cycle
Popping
- contraction/expansion
of inside walls, especially
during initial cool-down
Water
running
- may be heard when
ice melts during the
defrost
cycle and water runs into the drain pan
Creaking/Cracking
- occurs
as ice is being ejected
from the
ice maker
mold.
The doors
will not close
completely
Door blocked
open?
Move food packages
away from door.
Bin or shelf
in the way?
Push bin or shelf back in the correct
position.
The doors
are difficult
to open
Explosion
Hazard
Use
nonflammable
cleaner.
Failure
to
do so can
result
in death,
explosion,
or fire.
Are the gaskets
dirty or sticky?
Clean gaskets
with mild
soap and warm water.
The lights do not work
Is a light bulb loose in the socket
or burned
out?
See
"Changing
the Light Bulbs."
Is the dispenser
light set to OFF?
On some models,
the
dispenser
light will operate
only when a dispenser
lever/pad
is pressed.
If you want the dispenser
light to stay on
continuously,
set the dispenser
light to ON, or (on some
models)
NIGHT LIGHT or AUTO or HALF or DIM. See "Water
and Ice Dispensers."
Is the dispenser
light
set to NIGHT
LIGHT or AUTO?
On
some models,
if the dispenser
is set to the NIGHT LIGHT or
AUTO mode, be sure the dispenser
light sensor
is not
blocked.
See "Water
and Ice Dispensers."
Temperature
is too
warm
New
installation?
Allow
24 hours following
installation
for
the refrigerator
to cool completely.
Door(s)
opened
often
or left open? Allows
warm air to enter
refrigerator.
Minimize
door openings
and keep doors fully
closed.
23