Lantronix XPort XChip - User Guide - Page 82
Troubleshooting, XPort User Guide, Problem/Message, Reason, Solution
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12: Troubleshooting Problem/Message Reason Solution When you Telnet to port 1 to assign an IP address to the device server, the Telnet window does not respond for a long time. You may have entered the Ethernet address incorrectly with the ARP command. Confirm that the Ethernet address that you entered with the ARP command is correct. The Ethernet address may only include numbers 0-9 and letters A-F. In Windows and usually in Unix, the segments of the Ethernet address are separated by dashes. In some forms of Unix, the Ethernet address is segmented with colons. The IP address you are trying to assign is not on your logical subnet. Confirm that your PC has an IP address and that it is in the same logical subnet that you are trying to assign to the device server. The device server may not be plugged into the network properly. Make sure that the Link LED is lit. If the Link LED is not lit, then the device server is not properly plugged into the network. When you try to assign an IP with DeviceInstaller, you get the following : "No response from device! Verify the IP, Hardware Address and Network Class. Please try again." The cause is most likely one of the following: The hardware address you specified is incorrect. Double-check the parameters that you specified. Note: You cannot assign an IP address to a device server through a router. The IP address you are trying to assign is not a valid IP for your logical subnet. You did not choose the correct subnet mask. The device server is not communicating with the serial device to which it is attached. The most likely reason is the wrong serial settings were chosen. The serial settings for the serial device and the device server must match. The default serial settings for the device server are RS-232, 9600 baud, 8 character bits, no parity, 1 stop bit, no flow control. When you try to enter the setup mode on the device server using the serial port, you get no response. The issue is most likely something covered in the previous problem, or possibly, you have Caps Lock on. Double-check everything in the problem above. Confirm that Caps Lock is not on. XPort User Guide 82