Lenovo S9e Laptop User Guide - IdeaPad S9e and S10e - Page 53

Diagnosing, problems

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Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the pointer to All Programs and then to PC-Doctor for Windows. 3. Click PC-Doctor for Windows. For more information about PC-Doctor for Windows, see the Help for the program. Attention: v If you need help or further information about the problem, choose any of the following: - Lenovo Troubleshooting Center - Updates and Support - System Reports v Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running. When preparing to contact the Customer Support Center, be sure to print the test log so that you can rapidly provide information to the help technician. Chapter 4. Troubleshooting 45

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Diagnosing
problems
If
you
have
a
problem
with
your
computer,
you
can
test
it
by
using
PC-Doctor
®
for
Windows.
To
run
PC-Doctor
for
Windows,
do
as
follows:
1.
Click
Start
.
2.
Move
the
pointer
to
All
Programs
and
then
to
PC-Doctor
for
Windows
.
3.
Click
PC-Doctor
for
Windows
.
For
more
information
about
PC-Doctor
for
Windows,
see
the
Help
for
the
program.
Attention:
v
If
you
need
help
or
further
information
about
the
problem,
choose
any
of
the
following:
–
Lenovo
Troubleshooting
Center
–
Updates
and
Support
–
System
Reports
v
Running
any
tests
may
take
up
to
several
minutes
or
longer.
Make
sure
you
have
time
to
run
the
entire
test;
do
not
interrupt
the
test
while
it
is
running.
When
preparing
to
contact
the
Customer
Support
Center,
be
sure
to
print
the
test
log
so
that
you
can
rapidly
provide
information
to
the
help
technician.
Chapter
4.
Troubleshooting
45