Lenovo S9e Laptop User Guide - IdeaPad S9e and S10e - Page 62

Sound, problems

Page 62 highlights

Problem: A message, "Unable to create overlay window," appears when I try to start DVD playback. -orI get poor or no playback while running video playback, DVD playback, or game applications. Solution: Do either of the following: v If you are using 32-bit color mode, change the color depth to 16-bit mode. v If you are using an external display device with a desktop size of 1024 × 576 or larger, reduce the refresh rate or color depth. Sound problems Problem: No sound can be heard from the speaker even when the volume is turned up. Solution: Make sure that: v The Mute function is off. v The headphone jack is not used. v Speakers is selected as a playback device. 54 Lenovo® IdeaPad™ S9e and S10e User Guide

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Problem:
A
message,
“Unable
to
create
overlay
window,”
appears
when
I
try
to
start
DVD
playback.
-or-
I
get
poor
or
no
playback
while
running
video
playback,
DVD
playback,
or
game
applications.
Solution:
Do
either
of
the
following:
v
If
you
are
using
32-bit
color
mode,
change
the
color
depth
to
16-bit
mode.
v
If
you
are
using
an
external
display
device
with
a
desktop
size
of
1024
×
576
or
larger,
reduce
the
refresh
rate
or
color
depth.
Sound
problems
Problem:
No
sound
can
be
heard
from
the
speaker
even
when
the
volume
is
turned
up.
Solution:
Make
sure
that:
v
The
Mute
function
is
off.
v
The
headphone
jack
is
not
used.
v
Speakers
is
selected
as
a
playback
device.
54
Lenovo
®
IdeaPad
S9e
and
S10e
User
Guide