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Lenovo S9e Laptop User Guide - IdeaPad S9e and S10e - Page 58

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Problem: The critical low-battery error message is displayed, and the computer immediately turns off. Solution: The battery power is getting low. Do either of the following: v Connect the AC adapter to the computer and plug it into an electrical outlet. v Replace the battery with a fully charged one. Problem: While operating with the battery, the computer does not return from standby mode, or the standby indicator stays on and the computer does not work. Solution: The system may have entered standby or hibernation mode automatically because the battery is depleted. 1. Connect the AC adapter to the computer. 2. If the standby indicator is on, press any key. If the standby indicator is off, press the power button to resume operation. 3. If you press Fn or the power button, and the system does not return from standby or hibernation mode, the computer stops responding and cannot be turned off: a. Turn off the computer by pressing and holding the power button for 4 seconds or more. Unsaved data may be lost. b. If the computer still does not respond, remove and reinstall the AC adapter and the battery. 50 Lenovo® IdeaPad™ S9e and S10e User Guide

Section	Page
Contents	3
Chapter 1. Getting to know your computer	9
Top view	9
Left-side view	11
Right-side view	12
Front view	14
Bottom view	15
Chapter 2. Using your computer	17
Putting your computer to standby or shutting it down	17
Putting your computer to standby	17
Shutting down your computer	18
Using the touch pad	18
Using the keyboard	20
Numeric keypad	20
Function key combinations	21
Using memory cards	23
Inserting a memory card	23
Removing a memory card	24
Using the integrated camera	24
Using the Internet	24
Using LAN port	25
Using wireless LAN	26
Securing your computer	26
Attaching a security lock (optional)	26
Using passwords	27
Installing device drivers	33
Using battery and AC adapter	34
Your computer batteries	35
Checking battery status	35
Using the AC adapter	36
Charging the battery	38
Handling the battery	38
Using Lenovo Quick Start	41
Chapter 3. Using external devices	43
Connecting a Universal Serial Bus (USB) device	43
Connecting a PC card device	45
Connecting an external display	46
Connecting a VGA monitor	46
Connecting a headphone and audio device	47
Connecting an external microphone	49
Connecting a Bluetooth device	49
Enabling Bluetooth communications	50
Chapter 4. Troubleshooting	51
Frequently asked questions	51
Diagnosing problems	53
Diagnosing problems using PC-Doctor for DOS	54
Troubleshooting	55
Display problems	55
Password problems	56
Keyboard problems	57
Standby or hibernation problems	57
Computer screen problems	59
Sound problems	62
Battery problems	63
A hard disk drive problem	64
A startup problem	64
Other problems	65
Chapter 5. Upgrading and replacing devices	67
Replacing the battery	67
Upgrading the hard disk drive	72
Replacing memory	79
Chapter 6. Getting help and service	85
Getting help and service	85
Getting help on the Web	85
Calling the Customer Support Center	86
Getting help around the world	88
Worldwide telephone list	89
Chapter 7. Safety, use, and care information	91
Important safety information	91
Conditions that require immediate action	92
Safety guidelines	93
Service and upgrades	94
Power cords and power adapters	96
Extension cords and related devices	98
Plugs and outlets	98
Power supply statement	100
External devices	100
Batteries	101
Rechargeable battery notice	102
Lithium coin cell battery notice	103
Heat and product ventilation	104
CD and DVD drive safety	106
Electrical current safety information	107
Laser compliance statement	109
Liquid crystal display (LCD) notice	111
Using headphones or earphones	112
Additional safety information	112
Caring your computer	113
Be careful about where and how you work	113
Be gentle with your computer	116
Carry your computer properly	116
For outdoor use	116
Handle storage media and drives properly	117
Data safety	117
Take care in setting passwords	117
Other important tips	117
Cleaning the cover of your computer	118
Cleaning your computer keyboard	119
Cleaning your computer display	120
Accessibility and comfort	120
Ergonomic information	120
What if you are traveling?	122
Questions about vision?	123
Maintenance	123
General tips for maintenance	123
Appendix A. Warranty information	127
Lenovo Limited Warranty	127
Warranty information	134
Types of warranty service	136
Suplemento de Garantía para México	138
Appendix B. Customer Replaceable Units (CRUs)	141
Appendix C. Specifications	145
Specifications	145
Appendix D. Notices	147
Notices	147
Export classification notice	149
Television output notice	149
Wireless related information	149
Wireless interoperability	149
Usage environment and your health	151
Electronic emissions notices	151
Federal Communications Commission (FCC) Statement	152
Industry Canada Class B emission compliance statement	153
Avis de conformité à la réglementation d'Industrie Canada	153
European Union EMC Directive conformance statement	153
EU-EMC Directive (2004/108/EC) EN 55022 class B Statement of Compliance	154
Japanese VCCI Class B statement	156
Japan compliance statement for power line harmonics	156
WEEE and recycling statements	157
General recycling statement	157
EU WEEE Statements	157
Japan recycling statements	158
Collecting and recycling a disused Lenovo computer or monitor	158
Disposing of a Lenovo computer components	158
Disposing a disused battery pack from Lenovo notebook computers	159
Notice for users in the U.S.A.	159
Notice on deleting data from your hard disk drive or solid state drive	160
ENERGY STAR model information	161
Explanation of hard disk capacity	163
Trademarks	165

Match case Limit results 1 per page

Problem:

The

critical

low-battery

error

message

displayed,

and

the

computer

immediately

turns

off.

Solution:

The

battery

power

getting

low.

either

the

following:

Connect

the

adapter

the

computer

and

plug

into

electrical

outlet.

Replace

the

battery

with

fully

charged

one.

Problem:

While

operating

with

the

battery,

the

computer

does

not

return

from

standby

mode,

the

standby

indicator

stays

and

the

computer

does

not

work.

Solution:

The

system

may

have

entered

standby

hibernation

mode

automatically

because

the

battery

depleted.

Connect

the

adapter

the

computer.

the

standby

indicator

on,

press

any

key.

the

standby

indicator

off,

press

the

power

button

resume

operation.

you

press

the

power

button,

and

the

system

does

not

return

from

standby

hibernation

mode,

the

computer

stops

responding

and

cannot

turned

off:

Turn

off

the

computer

pressing

and

holding

the

power

button

for

seconds

more.

Unsaved

data

may

lost.

the

computer

still

does

not

respond,

remove

and

reinstall

the

adapter

and

the

battery.

Lenovo

IdeaPad

™

S9e

and

S10e

User

Guide