Lenovo S9e Laptop User Guide - IdeaPad S9e and S10e - Page 55

Troubleshooting, Display, problems

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Troubleshooting Display problems Problem: When I turn on the machine, nothing appears on the screen. Solution: 1. Make sure that: v The battery is installed correctly. v The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet. v The computer is turned on. (Turn the power button on again for confirmation.) 2. If a user password is set: a. Press any key to display the prompt for the user password. If the brightness level of the screen is low, increase it by pressing the Fn + ↑. b. Type the correct password and press Enter. 3. If these items are set properly, and the screen remains blank, have the computer serviced. Problem: When I turn on the computer, only a white cursor appears on a blank screen. Solution: Restore the entire contents of your hard disk to the original factory contents using Product Recovery Program. If you still see only the cursor on the screen, have the computer serviced. Chapter 4. Troubleshooting 47

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Troubleshooting
Display
problems
Problem:
When
I
turn
on
the
machine,
nothing
appears
on
the
screen.
Solution:
1.
Make
sure
that:
v
The
battery
is
installed
correctly.
v
The
AC
adapter
is
connected
to
the
computer
and
the
power
cord
is
plugged
into
a
working
electrical
outlet.
v
The
computer
is
turned
on.
(Turn
the
power
button
on
again
for
confirmation.)
2.
If
a
user
password
is
set:
a.
Press
any
key
to
display
the
prompt
for
the
user
password.
If
the
brightness
level
of
the
screen
is
low,
increase
it
by
pressing
the
Fn
+
↑
.
b.
Type
the
correct
password
and
press
Enter
.
3.
If
these
items
are
set
properly,
and
the
screen
remains
blank,
have
the
computer
serviced.
Problem:
When
I
turn
on
the
computer,
only
a
white
cursor
appears
on
a
blank
screen.
Solution:
Restore
the
entire
contents
of
your
hard
disk
to
the
original
factory
contents
using
Product
Recovery
Program.
If
you
still
see
only
the
cursor
on
the
screen,
have
the
computer
serviced.
Chapter
4.
Troubleshooting
47