Lexmark Z82 Color Jetprinter User's Guide (3.6 MB) - Page 91

General Printing Problems

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Chapter 9 Chapter 9 General Printing Problems Selecting the Default Printer If you did not select this printer as the default, you'd better select it as the default printer before attempting to print a document. To set the default printer, proceed as follows: 1) Select Start ➝ Settings ➝ Printers from the Windows task bar. 2) Double-click the Lexmark Z82 icon. 3) Select File ➝ Default Printer. Problem The printer does not print Printer prints, but no characters appear 9-7 Cause & Solution G Check if the power cord is plugged in. G The printer cable is not connected properly. G The printer cable is defective. Check the cable and replace it, if necessary. G The printer port is configured incorrectly. Check Pinter Setting in Windows to make sure that the print job is being sent to the correct port (for example, LPT1). G A paper jam has occurred. Remove the jammed paper. G This printer is not selected as the default. Check the default printer. G The printer driver may be incorrectly installed. Remove the existing printer driver, and re-install the printer driver. G Make sure the tape is removed from the printhead. See 'Installing the Print Cartridges' on page 2-10 for more information. G Check the print cartridges to be sure they are correctly installed. See 'Installing the Print Cartridges' on page 2-10 for more information. G Check to see if the print cartridge ink is low or empty. G Make sure print media is loaded in the printer. Troubleshooting 9-7

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Troubleshooting
9-7
Chapter
9
9-7
Selecting the Default Printer
If you did not select this printer as the default, you’d better select it as the default
printer before attempting to print a document.
To set the default printer, proceed as follows:
1)
Select
Start
➝
Settings
➝
Printers
from the Windows task bar.
2)
Double-click the
Lexmark Z82
icon.
3)
Select
File
➝
Default Printer
.
Problem
Cause & Solution
●
Check if the power cord is plugged in.
●
The printer cable is not connected properly.
●
The printer cable is defective. Check the cable
and replace it, if necessary.
●
The printer port is configured incorrectly.
Check Pinter Setting in Windows to make sure
that the print job is being sent to the correct
port (for example, LPT1).
●
A paper jam has occurred. Remove the jammed
paper.
●
This printer is not selected as the default.
Check the default printer.
●
The printer driver may be incorrectly installed.
Remove the existing printer driver, and re-install
the printer driver.
The printer does not
print
●
Make sure the tape is removed from the
printhead.
See 'Installing the Print Cartridges' on page 2-10
for more information.
●
Check the print cartridges to be sure they are
correctly installed. See 'Installing the Print
Cartridges' on page 2-10 for more information.
●
Check to see if the print cartridge ink is low or
empty.
●
Make sure print media is loaded in the printer.
Printer prints, but no
characters appear
G
eneral Printing Problems
Chapter 9