Lexmark Z82 Color Jetprinter User's Guide (3.6 MB) - Page 95

Scanning Problems

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Chapter 9 Chapter 9 Scanning Problems Problem The printer does not scan Cause & Solution G Make sure your original document is placed face down on the Scanner Bed. G Make sure the printer cable is connected properly. G The printer lacks the memory for scanning. G The printer cable is defective. If necessary, replace the cable. The printer scans very slowly G Graphics are scanned more slowly than text. G Communication speed becomes slow in scan mode because a lot of memory is required to analyze and reproduce the scan image. Set your computer to ECP mode through BIOS setting. It will help to increase the speed. For details on how to set BIOS, refer to the document of your computer. G Close the unnecessarily running program. 'Scanner is busy receiving or printing data. When the current job is completed, try again' message appears on the screen Your scanner may be used for scanning and faxing. When the current job is completed, try again. 'The selected port is currently being used. Restart your computer and try again' message appears on the screen Scan error occurred and the scanning has not been completed properly. Restart your computer and try again. Troubleshooting 9-11

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Troubleshooting
9-11
Chapter
9
Problem
Cause & Solution
●
Make sure your original document is placed face
down on the Scanner Bed.
●
Make sure the printer cable is connected properly.
●
The printer lacks the memory for scanning.
●
The printer cable is defective.
If necessary, replace the cable.
The printer does not
scan
●
Graphics are scanned more slowly than text.
●
Communication speed becomes slow in scan
mode because a lot of memory is required to
analyze and reproduce the scan image. Set your
computer to ECP mode through BIOS setting. It
will help to increase the speed. For details on
how to set BIOS, refer to the document of your
computer.
●
Close the unnecessarily running program.
The printer scans very
slowly
Your scanner may be used for scanning and faxing.
When the current job is completed, try again.
‘Scanner is busy
receiving or printing
data. When the current
job is completed, try
again’ message appears
on the screen
Scan error occurred and the scanning has not been
completed properly. Restart your computer and try
again.
‘The selected port is
currently being used.
Restart your computer
and try again’ message
appears on the screen
S
canning Problems
Chapter 9