Netgear AC1450 User Manual - Page 115

Internet or Ethernet Port LEDs Are Off, Wireless LEDs Are Off

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AC1450 Smart WiFi Router LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, this indicates a fault within the router. If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Reset button. The router returns to its factory settings and restarts. For more information, see Troubleshoot Your Network Using the Ping Utility on page 120. If the error persists, you might have a hardware problem. Contact technical support at www.netgear.com/support. Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the modem or computer. • Make sure that power is turned on to the connected modem or computer. • Be sure that you are using the correct cable. When connecting the router's Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable. Wireless LEDs Are Off If the Wireless LEDs stay off, check to see if the WFi On/Off button on the router has been pressed. This button turns the wireless radios in the router on and off. The Wireless LEDs are lit when the wireless radio is turned on. The Push 'N' Connect (WPS) Button Blinks Amber If you use the WPS function, and the WPS LED blinks amber, check the following: • Make sure that you are using the button and not the router's built-in registrar. • Check that PIN verification has succeeded for the wireless device you are adding to the wireless network. • Make sure that you have not pressed the WPS button on the side of the router after disabling the WPS feature (you logged in to the router and disabled this previously). • Check that the router is not in the temporary AP setup locked state (if you are using the wireless repeater function). Troubleshooting 115

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Troubleshooting
115
AC1450 Smart WiFi Router
LEDs Never Turn Off
When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all
the LEDs stay on, this indicates a fault within the router.
If all LEDs are still on 1 minute after power-up:
•
Cycle the power to see if the router recovers.
•
Press and hold the
Reset
button.
The router returns to its factory settings and restarts. For more information, see
Troubleshoot Your Network Using the Ping Utility
on page
120.
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support
.
Internet or Ethernet Port LEDs Are Off
If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet
connection is made, check the following:
•
Make sure that the Ethernet cable connections are secure at the router and at the modem
or computer.
•
Make sure that power is turned on to the connected modem or computer.
•
Be sure that you are using the correct cable.
When connecting the router’s Internet port to a cable or DSL modem, use the cable that
was supplied with the cable or DSL modem. This cable could be a standard
straight-through Ethernet cable or an Ethernet crossover cable.
Wireless LEDs Are Off
If the Wireless LEDs stay off, check to see if the WFi On/Off button on the router has been
pressed. This button turns the wireless radios in the router on and off. The Wireless LEDs are
lit when the wireless radio is turned on.
The Push 'N' Connect (WPS) Button Blinks Amber
If you use the WPS function, and the WPS LED blinks amber, check the following:
•
Make sure that you are using the button and not the router’s built-in registrar.
•
Check that PIN verification has succeeded for the wireless device you are adding to the
wireless network.
•
Make sure that you have not pressed the WPS button on the side of the router after
disabling the WPS feature (you logged in to the router and disabled this previously).
•
Check that the router is not in the temporary AP setup locked state (if you are using the
wireless repeater function).