Netgear DGND3300v2 DGND3300 User Manual - Page 111
Troubleshooting, Quick Tips - review
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RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your RangeMax Dual Band Wireless-N Modem Router. After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, review the Quick Tips. Tip: NETGEAR provides helpful articles, documentation, and the latest firmware updates at http://www.netgear.com/support. This chapter includes the following sections: • Quick Tips • "Troubleshooting with the LEDs" on page 8-2 • "Cannot Access the Internet" on page 8-5 • "Troubleshooting a Network Using the Ping Utility" on page 8-7 • "Problems with Date and Time" on page 8-9 • "Wireless Connectivity" on page 8-9 Quick Tips This section describes tips for troubleshooting some common problems. Table 8-1. Quick Tips Recommendation You can turn off the dome lights for the modem router. Be sure to restart your network in this sequence. Instructions Tap the dome to turn off the lights. These lights identify the activity of the eight internal antennas, flashing to show which combination of antennas is receiving the strongest signals. 1. Unplug the modem router. 1. Turn off the computers. 2. Plug in the modem router. Wait 1 minute. 3. Turn on the computers. Troubleshooting 8-1 v1.0, September 2009