Oki PRO8432WT Pro8432WT - User Guide - Page 83

Network Connection Problems, Common to Windows and OS X, For Windows, Cause, Remedy, Reference

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Page 83 highlights

Network Connection Problems Other Issues „„Common to Windows and OS X Cause Remedy Reference Using a crossover cable. Use a straight cable. - The printer is turned on before a cable was connected. Connect cables before turning on the printer. page 31 The hub and the printer are incompatible Press the scroll button or and select [Admin Setup] > - or have some problem. [Network Setup] > [HUB Link Setting], and then select [10Base-T Half]. 3 3. Troubleshooting „„For Windows Cause IP address is incorrect. Remedy ●● Check that the same IP address is set for the printer and the printer's port setting on the computer. ●● If using LPR Utility, check the IP address setting in LPR Utility. Reference - USB Connection Problems „„Common to Windows and OS X Cause Unsupported USB cable is being used. A USB hub is being used. Printer driver is not installed correctly. Remedy Use a USB 2.0 cable. Connect the printer directly to the computer. Reinstall printer driver. Reference - page 41 page 41, page 42 „„For Windows Cause Remedy The printer is off line. Right-click the OKI Pro8432WT icon, and then select [See what's printing] ([OKI Pro8432WT*] when multiple printer drivers are installed). In the dialog box, select the [Printer] menu and then remove the check from [Use Printer Offline]. * Select the type of a printer driver you want. A switch, buffer, extension cable or USB Connect the printer directly to the computer. hub is being used. A driver for a different printer that uses a Delete the other printer driver from the computer. USB connection has been installed. Reference - page 41 - - 83 -

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- 83 -
Other Issues
3
3. Troubleshooting
Network Connection Problems
±
Common to Windows and OS X
Cause
Remedy
Reference
Using a crossover cable.
Use a straight cable.
-
The printer is turned on before a cable
was connected.
Connect cables before turning on the printer.
page 31
The hub and the printer are incompatible
or have some problem.
Press the scroll button
or
and select [
Admin Setup
] >
[
Network Setup
] > [
HUB Link Setting
], and then select
[
10Base-T Half
].
-
±
For Windows
Cause
Remedy
Reference
IP address is incorrect.
●
Check that the same IP address is set for the printer
and the printer's port setting on the computer.
●
If using LPR Utility, check the IP address setting in
LPR Utility.
-
USB Connection Problems
±
Common to Windows and OS X
Cause
Remedy
Reference
Unsupported USB cable is being used.
Use a USB 2.0 cable.
-
A USB hub is being used.
Connect the printer directly to the computer.
page 41
Printer driver is not installed correctly.
Reinstall printer driver.
page 41
,
page 42
±
For Windows
Cause
Remedy
Reference
The printer is off line.
Right-click the OKI Pro8432WT icon, and then select
[
See what's printing
] ([
OKI Pro8432WT*
] when
multiple printer drivers are installed). In the dialog box,
select the [
Printer
] menu and then remove the check
from [
Use Printer Offline
].
* Select the type of a printer driver you want.
-
A switch, buffer, extension cable or USB
hub is being used.
Connect the printer directly to the computer.
page 41
A driver for a different printer that uses a
USB connection has been installed.
Delete the other printer driver from the computer.
-