Oki PRO8432WT Pro8432WT - User Guide - Page 86

Image Quality Issues, Symptom, Point to check, Remedy, Reference

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3. Troubleshooting Other Issues Image Quality Issues Memo ●● If the following information does not solve your issues, contact your dealer. Symptom Vertical lines appear. 3 Paper feed direction Printed images are fading vertically. Point to check The LED heads are dirty. The toner is low. The image drum is damaged. Foreign materials may be present on the image drum. The light-shielding film of the image drum is dirty. The image drum is not installed properly. The LED heads are dirty. The toner is low. The paper is unsuitable. Remedy Wipe the LED heads with a soft tissue paper. Replace the toner cartridge. Replace the image drum. Replace the image drum. Wipe the film with a soft tissue paper. Install the image drum properly. Wipe the LED heads with soft tissue paper. Replace the toner cartridge. Use supported paper. Reference page 107 page 93 page 97 page 97 - page 97 page 107 page 93 page 45 Paper feed direction Printed images are light. The toner save is enabled. The toner cartridge is not installed properly. The toner is low. The paper is moist. The paper is unsuitable. The paper is unsuitable. The settings of media type and weight are incorrect. The paper is recycled. The media weight setting is unsuitable. Printed images are partially faded. Spots and lines appear. The paper is too moist or dry. [Paper Color Setting] is improperly configured. [Trans. Color Setting] is improperly configured. Change the toner save settings. Install the toner cartridge properly. Replace the toner cartridge. Use paper stored in proper temperature and humidity conditions. Use supported paper. Press the scroll button or and select [Menus] > [Tray Configuration] > the paper tray configuration you are using, and then select the proper values for [Media Type] and [Media Weight]. Or, select a larger value for [Media Weight]. Press the scroll button or and select [Menus] > [Tray Configuration] > the paper tray you are using, and then select a larger value for [Media Weight]. Use paper stored in proper temperature and humidity conditions. Press the scroll button or , select [Menus] > [Print Adjust], and then change the value of [Paper Color Setting]. Press the scroll button or , select [Menus] > [Print Adjust], and then change the value of [Trans. Color Setting]. page 93 page 93 page 45 page 45 page 45 page 45 page 45 - - - 86 -

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- 86 -
Other Issues
3
3. Troubleshooting
Image Quality Issues
Memo
●
If the following information does not solve your issues, contact your dealer.
Symptom
Point to check
Remedy
Reference
Vertical lines appear.
Paper feed direction
The LED heads are dirty.
Wipe the LED heads with a soft
tissue paper.
page 107
The toner is low.
Replace the toner cartridge.
page 93
The image drum is damaged.
Replace the image drum.
page 97
Foreign materials may be present
on the image drum.
Replace the image drum.
page 97
The light-shielding film of the
image drum is dirty.
Wipe the film with a soft tissue
paper.
-
The image drum is not installed
properly.
Install the image drum properly.
page 97
Printed images are
fading vertically.
Paper feed direction
The LED heads are dirty.
Wipe the LED heads with soft
tissue paper.
page 107
The toner is low.
Replace the toner cartridge.
page 93
The paper is unsuitable.
Use supported paper.
page 45
Printed images are light.
The toner save is enabled.
Change the toner save settings.
-
The toner cartridge is not installed
properly.
Install the toner cartridge properly.
page 93
The toner is low.
Replace the toner cartridge.
page 93
The paper is moist.
Use paper stored in proper
temperature and humidity
conditions.
page 45
The paper is unsuitable.
Use supported paper.
page 45
The paper is unsuitable.
The settings of media type and
weight are incorrect.
Press the scroll button
or
and select [
Menus
] > [
Tray
Configuration
] > the paper tray
configuration you are using, and
then select the proper values
for [
Media Type
] and [
Media
Weight
]. Or, select a larger value
for [
Media Weight
].
page 45
The paper is recycled.
The media weight setting is
unsuitable.
Press the scroll button
or
and select [
Menus
] > [
Tray
Configuration
] > the paper tray
you are using, and then select a
larger value for [
Media Weight
].
page 45
Printed images are
partially faded. Spots
and lines appear.
The paper is too moist or dry.
Use paper stored in proper
temperature and humidity
conditions.
page 45
[
Paper Color Setting
] is
improperly configured.
Press the scroll button
or
,
select [
Menus
] > [
Print Adjust
],
and then change the value of
[
Paper Color Setting
].
-
[
Trans. Color Setting
] is
improperly configured.
Press the scroll button
or
,
select [
Menus
] > [
Print Adjust
],
and then change the value of
[
Trans. Color Setting
].
-