Oki PRO8432WT Pro8432WT - User Guide - Page 90

Machine Issues, Menus, Media Type, Media Weight, Print Information, Admin Setup, Network, Setup

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Page 90 highlights

3. Troubleshooting Other Issues Symptom The paper twists around the rollers in the fuser unit. Point to check The settings of media weight and type are incorrect. The paper is light. 3 There is an image or text on the leading edge of the paper. Remedy Press the scroll button or and then select [Menus] > [Tray Configuration] > [(tray name) Config] > [Media Type]/ [Media Weight]. Then, specify the appropriate values. Or, specify a heavier weight in [Media Weight]. Use heavier paper. Add a margin on the leading edge of the paper. Reference page 45 - Machine Issues Symptom You turned on the printer, but nothing displays on the screen. The printer does not operate. The printer does not start printing. The display screen is blank. Print data is not transmitted to the printer. Point to check The AC cord is unplugged. The power is out. The AC cord is not firmly plugged in. The printer is turned off. The printer turned off automatically by the auto power off function. Printer does not answer. An error is displayed on the panel. The Ethernet or USB cable is unplugged. Something is wrong with the Ethernet or USB cable. The printer does not support your Ethernet or USB cable. Something may be wrong with the printing function. The interface is disabled. The printer driver of the printer is not selected. The specified port of the printer driver is wrong. The printer is in the deep sleep mode. The Ethernet or USB cable is broken. The time-out period set on the computer has passed. Remedy Turn off the printer and then plug in the AC cord firmly. Check if the power is being supplied to the electric outlet. Plug in the AC cord firmly. Turn on the printer. Disable the auto power off function. Hold down the power switch for more than 5 seconds to turn off the printer forcibly. Check the error code and follow the on-screen instructions. Plug in the Ethernet or USB cable firmly. Use another Ethernet or USB cable. ●● Use a USB 2.0 compatible cable. ●● Use an Ethernet 10BASE-T/ 100BASE-TX/1000BASE-TX compatible cable. Press the scroll button or and select [Print Information] > [Configuration] and then print the contents of the settings to check the printing function. Press the scroll button or and select [Admin Setup] > [Network Setup] and enable the interface you are using. Set the printer driver of the printer as the default printer. Specify the port the Ethernet or USB cable is connected to. Check if the button lights up and press the button to activate the printer. Connect a new cable. Set a longer time-out period. Reference - page 21 page 62 - page 78 page 31, page 41 - page 29 - page 22 - - 90 -

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- 90 -
Other Issues
3
3. Troubleshooting
Symptom
Point to check
Remedy
Reference
The paper twists
around the rollers
in the fuser unit.
The settings of media weight and
type are incorrect.
Press the scroll button
or
and then select [
Menus
] >
[
Tray Configuration
] > [
(tray
name) Config
] > [
Media Type
]/
[
Media Weight
]. Then, specify the
appropriate values.
Or, specify a heavier weight in
[
Media Weight
].
page 45
The paper is light.
Use heavier paper.
-
There is an image or text on the
leading edge of the paper.
Add a margin on the leading edge of
the paper.
-
Machine Issues
Symptom
Point to check
Remedy
Reference
You turned on the
printer, but nothing
displays on the
screen.
The AC cord is unplugged.
Turn off the printer and then plug in
the AC cord firmly.
-
The power is out.
Check if the power is being supplied
to the electric outlet.
-
The printer does
not operate.
The AC cord is not firmly plugged in.
Plug in the AC cord firmly.
-
The printer is turned off.
Turn on the printer.
page 21
The printer turned off automatically
by the auto power off function.
Disable the auto power off function.
page 62
Printer does not answer.
Hold down the power switch for more
than 5 seconds to turn off the printer
forcibly.
-
The printer does
not start printing.
An error is displayed on the panel.
Check the error code and follow the
on-screen instructions.
page 78
The Ethernet or USB cable is
unplugged.
Plug in the Ethernet or USB cable
firmly.
page 31
,
page 41
Something is wrong with the
Ethernet or USB cable.
Use another Ethernet or USB cable.
-
The printer does not support your
Ethernet or USB cable.
●
Use a USB 2.0 compatible cable.
●
Use an Ethernet 10BASE-T/
100BASE-TX/1000BASE-TX
compatible cable.
-
Something may be wrong with the
printing function.
Press the scroll button
or
and
select [
Print Information
] >
[
Configuration
] and then print the
contents of the settings to check the
printing function.
page 29
The interface is disabled.
Press the scroll button
or
and
select [
Admin Setup
] > [
Network
Setup
] and enable the interface you
are using.
-
The printer driver of the printer is
not selected.
Set the printer driver of the printer
as the default printer.
-
The specified port of the printer
driver is wrong.
Specify the port the Ethernet or USB
cable is connected to.
-
The display screen
is blank.
The printer is in the deep sleep
mode.
Check if the <
POWER SAVE
>
button lights up and press the
<
POWER SAVE
> button to activate
the printer.
page 22
Print data is not
transmitted to the
printer.
The Ethernet or USB cable is broken.
Connect a new cable.
-
The time-out period set on the
computer has passed.
Set a longer time-out period.
-