Ricoh 3045 Troubleshooting Guide - Page 15

Problem, Cause, Solution, When You Have Problems Operating the Machine

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When You Have Problems Operating the Machine Problem Cause Solution Cannot print in duplex Duplex printing cannot Select a paper type that allows duplex mode. be done with thick pa- printing. See "Paper Type: Tray 1-4", per, OHP transparencies, General Settings Guide. or labels selected as the 1 paper type. The user code entry dis- Users are restricted by Enter the user code (up to eight digits), play appears. user management. and then press [q]. The Authentication display appears. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is set. Enter your login user name and user password. See "When the Authentication Screen is Displayed", About This Machine. "You do not have the privileges to use this function." appears. The use of the function is restricted to authenticated users only. Contact the administrator. "You do not have the privileges to use this func- tion." continues to be displayed even though you have entered a valid user code. This user code is not allowed to use the function selected. Press the {Energy Saver} key. Confirm that the display goes off, and then press the {Energy Saver} key again. The display will return to the user code entry display. When printing under the copier or printer function, press the {Energy Saver} key only after printing has finished. Authentication failed. The entered login user Inquire the user administrator for the corname or login password rect login user name and login password. is not correct. Authentication failed. The machine cannot per- Contact the administrator. form authentication. "The selected file(s) which you do not have access privileges to could not be deleted." appears. You have tried to delete Files can be deleted by the person who files without the authori- created the file. To delete a file which ty to do so. you are not authorized to delete, contact the person who created the file. 7

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When You Have Problems Operating the Machine
7
1
Cannot print in duplex
mode.
Duplex printing cannot
be done with thick pa-
per, OHP transparencies,
or labels selected as the
paper type.
Select a paper type that allows duplex
printing. See “Paper Type: Tray 1-4”,
General Settings Guide.
The user code entry dis-
play appears.
Users are restricted by
user management.
Enter the user code (up to eight digits),
and then press
[
q
]
.
The Authentication dis-
play appears.
Basic Authentication,
Windows Authentica-
tion, LDAP Authentica-
tion or Integration Server
Authentication is set.
Enter your login user name and user
password. See “When the Authentica-
tion Screen is Displayed”, About This
Machine.
“
You do not have
the privileges to
use this func-
tion.
” appears.
The use of the function is
restricted to authenticat-
ed users only.
Contact the administrator.
“
You do not have
the privileges to
use this func-
tion.
” continues to be
displayed even though
you have entered a valid
user code.
This user code is not al-
lowed to use the function
selected.
Press the
{
Energy Saver
}
key. Confirm
that the display goes off, and then press
the
{
Energy Saver
}
key again. The display
will return to the user code entry dis-
play. When printing under the copier or
printer function, press the
{
Energy Saver
}
key only after printing has finished.
Authentication failed.
The entered login user
name or login password
is not correct.
Inquire the user administrator for the cor-
rect login user name and login password.
Authentication failed.
The machine cannot per-
form authentication.
Contact the administrator.
“
The selected
file(s) which you
do not have ac-
cess privileges
to could not be
deleted.
” appears.
You have tried to delete
files without the authori-
ty to do so.
Files can be deleted by the person who
created the file. To delete a file which
you are not authorized to delete, contact
the person who created the file.
Problem
Cause
Solution