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Ricoh 3045 Troubleshooting Guide - Page 31

Copying from the Bypass Tray, Copy/Document Server Reference, Originals and copy orientation

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When You Cannot Make Copies As Wanted Problem Cause Solution Copies are not in correct order. You placed the originals in the incorrect order. When placing a stack of originals in the ADF, the last page should be on the bottom. If you place an original on the exposure glass, start with the first page to be copied. When using Duplex, You placed the originals Place the original in the correct orienta- copy is made Top to Bot- in the wrong orientation. tion. See "Originals and copy orienta- tom even though [Top to tion", Copy/Document Server 2 Top] is selected. Reference. Reference "Copy Paper", About This Machine "Paper Type: Tray 1-4", General Settings Guide "Front Margin: Left / Right", General Settings Guide "Back Margin: Left / Right", General Settings Guide "Front Margin: Top / Bottom", General Settings Guide "Back Margin: Top / Bottom", General Settings Guide "Erase Border Width", General Settings Guide "Erase Centre Width", General Settings Guide "Orientation: Booklet, Magazine", General Settings Guide "Memory Full Auto Scan Restart", General Settings Guide "Copying from the Bypass Tray", Copy/Document Server Reference "Staple", Copy/Document Server Reference "Originals and copy orientation", Copy/Document Server Reference "Function Compatibility", Copy/Document Server Reference "Supplementary Information", Copy/Document Server Reference "Unauthorized Copy Control", Printer Reference 23

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Notes:	2
Caution:	2
Power Source	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	9
Symbols	9
1. When the Machine Does Not Operate As Wanted	11
Indicators	11
When the Function Status Indicator Lights Up in Red	12
When You Have Problems Operating the Machine	13
When a Job Is Not Performed	18
2. Troubleshooting When Using the Copy Function	23
When a Message Is Displayed	23
When You Cannot Make Clear Copies	26
When You Cannot Make Copies As Wanted	28
When Memory Is Full	32
3. Troubleshooting When Using the Facsimile Function	33
Adjusting the Volume	33
When a Message Is Displayed	35
When You Cannot Send or Receive Fax Messages As Wanted	43
When You Need to Cancel a Transmission	46
When an Error Report Is Printed	47
Turning Off the Main Power / In the Event of Power Failure	48
When an Error Occurs Using Internet Fax	49
Error Mail Notification	49
Error Report (E-Mail)	49
Server-Generated Error E-mail	49
4. Troubleshooting When Using the Printer Function	51
When You Cannot Connect to the USB Interface	51
When a Message Is Displayed during Installation	52
For Windows 95 / 98 / Me, Windows 2000 and Windows NT 4.0	52
For Windows XP Professional and Windows Server 2003	52
For Windows XP Home Edition	53
When a Message Is Displayed	54
Status Messages	54
Alert Messages	55
Checking the Error Log	57
When You Cannot Print	58
When the Data In Indicator Does Not Light Up or Flash	60
When the machine is connected to the computer using the interface cable	60
Network Connection	60
Other Printing Problems	61
5. Troubleshooting When Using the Scanner Function	67
When Scan Results Are Not As Expected	67
When You Cannot Send Scanned Files	68
When Stored Files Cannot Be Accessed	68
When You Cannot Browse the Network to Send a Scan File	68
When the TWAIN Driver Cannot Be Started	68
When Stored Files Cannot Be Edited	69
When the Network Delivery Function Cannot Be Used	69
Operation Is Not Possible When Messages Appear	69
When a Message Is Displayed	70
When a Message Is Displayed on the Control Panel	70
When a Message Is Displayed on the Client Computer	77
6. Adding Paper, Toner and Staples	81
Loading Paper	81
Loading Paper into Paper Trays	81
Setting special paper in paper tray 2	82
Loading Paper into the Large Capacity Tray (Optional)	83
Orientation-fixed paper or two-sided paper	84
Changing the Paper Size	85
Changing the Paper Size in the Paper Trays	85
Changing to a size that is not indicated on the paper size selector	88
Adding Toner	89
Removing Toner	90
Inserting Toner	90
Sending Fax Messages When Toner Has Run Out	91
Adding Staples	92
500-Sheet Finisher	92
1000-Sheet Finisher	93
Replacing the Stamp Cartridge	94
7. Clearing Misfeeds	97
Removing Jammed Paper	97
Locating Jammed Paper	98
When A Is Lit	99
When B Is Lit	99
When C Is Lit	99
When D Is Lit	100
When P Is Lit	100
When R Is Lit	101
When Y Is Lit	101
When Z Is Lit	102
Removing Jammed Staples	103
500-Sheet Finisher	103
1000-Sheet Finisher	104
8. Remarks	105
Where to Put Your Machine	105
Machine Environment	105
Optimum environmental conditions	105
Environments to avoid	106
Moving	106
Power Connection	107
Access to the Machine	108
Maintaining Your Machine	109
Cleaning the Exposure Glass	109
Cleaning the Exposure Glass Cover	110
Cleaning the Auto Document Feeder	110