Ricoh 3045 Troubleshooting Guide - Page 58

When You Cannot Print

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Troubleshooting When Using the Printer Function When You Cannot Print This section describes what to do if printing does not start even after performing [Print]. Problem Printing does not start. Cause The power is off. Printing does not start. The machine is set to "Offline". Solution Check that the cable is securely plugged into the power outlet and the machine. Turn on the main power switch. Press [fOnline] on the display panel. Printing does not start. The cause is displayed Check the error message or warning sta- on the display of the con- tus on the display panel and take the re- 4 trol panel. quired action. Printing does not start. The interface cable is not Connect the interface cable securely. If it connected correctly. has a fastener, fasten that securely as well. See "Connecting the Machine", General Settings Guide. Printing does not start. The correct interface cable is not being used. The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it. See "Connecting the Machine", General Settings Guide. Printing does not start. The interface cable was connected after the machine was switched on. Connect the interface cable before turning on the machine. Printing does not start. If the machine is using wireless LAN, a weak wireless signal might be causing print to fail. To check signal status, press the {User Tools/Counter} key, and then press [System Settings] on the display panel. On the [Interface Settings] tab, select [IEEE 802.11b], and then press [Wireless LAN Signal]. If signal quality is poor, move the machine to a location where radio waves can pass or remove objects that might cause interference. (You can check signal status only when using wireless LAN in the infrastructure mode.) Printing does not start. If the machine is using wireless LAN, SSID settings are incorrect. Check using the machine's display panel that the SSID is correctly set. See "Interface Settings", General Settings Guide. 50

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Troubleshooting When Using the Printer Function
50
4
When You Cannot Print
This section describes what to do if printing does not start even after performing
[
Print
]
.
Problem
Cause
Solution
Printing does not start.
The power is off.
Check that the cable is securely plugged
into the power outlet and the machine.
Turn on the main power switch.
Printing does not start.
The machine is set to
“Offline”.
Press
[
f
Online
]
on the display panel.
Printing does not start.
The cause is displayed
on the display of the con-
trol panel.
Check the error message or warning sta-
tus on the display panel and take the re-
quired action.
Printing does not start.
The interface cable is not
connected correctly.
Connect the interface cable securely. If it
has a fastener, fasten that securely as
well. See “Connecting the Machine”,
General Settings Guide.
Printing does not start.
The correct interface ca-
ble is not being used.
The type of interface cable you should
use depends on the computer. Be sure to
use the correct one. If the cable is dam-
aged or worn, replace it. See “Connect-
ing the Machine”, General Settings
Guide.
Printing does not start.
The interface cable was
connected after the ma-
chine was switched on.
Connect the interface cable before turn-
ing on the machine.
Printing does not start.
If the machine is using
wireless LAN, a weak
wireless signal might be
causing print to fail.
To check signal status, press the
{
User
Tools/Counter
}
key, and then press
[
Sys-
tem Settings
]
on the display panel. On the
[
Interface Settings
]
tab, select
[
IEEE
802.11b
]
, and then press
[
Wireless LAN Sig-
nal
]
. If signal quality is poor, move the
machine to a location where radio
waves can pass or remove objects that
might cause interference.
(You can check signal status only when
using wireless LAN in the infrastructure
mode.)
Printing does not start.
If the machine is using
wireless LAN, SSID set-
tings are incorrect.
Check using the machine's display pan-
el that the SSID is correctly set. See “In-
terface Settings”, General Settings
Guide.