Ricoh 3045 Troubleshooting Guide - Page 51
Troubleshooting When Using the Printer Function, When You Cannot Connect to the USB Interface
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4. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When You Cannot Connect to the USB Interface This section describes how to troubleshoot a problem related to USB connections. Problem Cause Solution The machine is not auto- The USB cable is not con- Turn off the power of the machine, re- matically recognized. nected properly. connect the USB cable, and then turn it on again. Windows has already con- Check whether the comfigured the USB settings. puter has identified the machine as an unsupported device. Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help. When using Windows 2000 / XP or Windows Server 2003, an erroneous device is displayed under [USB Controller] in the [Device Manager] dialog box. Windows Me and the machine cannot be connected. You need to download USB Printing Support for Windows Me. Download USB Printing Support from the supplier's website. Search the model name you use on the supplier's website, and download USB Printing Support. 43
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