Ricoh 3045 Troubleshooting Guide - Page 80
Turning Off the Main Power, About This Machine, Network Settings, General Settings Guide, Using - scanner driver
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Troubleshooting When Using the Scanner Function Message Cause Solution Error has occurred in the scanner driver. An error has occurred in • Check whether the network cable is the driver. connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. Communication er- A communication error Check whether the client computer can ror has occurred has occurred on the net- use the TCP/IP protocol. on the network. work. Scanner is in use A function of the ma- Wait for a while and reconnect. for other func- chine other than the tion. Please scanner function is being wait. used such as the copier function. 5 Insufficient mem- Memory is insufficient. • Close all the unnecessary applica- ory. Close all tions running on the client computer. other applica- • Uninstall the TWAIN Driver, and tions, then re- then reinstall it after restarting the start scanning. computer. No User Code is registered. Consult your system administrator. Access is restricted with user codes. Contact the administrator. Any of Login User The entered login user • Check the login user name, login Name, Login Pass- name, password, or driv- password, and driver encryption word or Driver er encryption key was key. Encryption Key is invalid. • Permission to use this function has not incorrect. been granted. Contact the administrator. Reference "Turning Off the Main Power", About This Machine "Network Settings", General Settings Guide "Using telnet", Network Guide 72