Ricoh 3045 Troubleshooting Guide - Page 74

in Document Serv, Scanned Files

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Troubleshooting When Using the Scanner Function Message Cause Solution Transmission has failed. Insufficient memory in the destination hard disk. To check the current status, press [Scanned Files Status]. Transmission has failed. Allocate sufficient space. There was not enough free space on the hard disk of the SMTP server, FTP server, or client computer at the destination. Output buffer is full. Sending the data has been cancelled. Please try again later. Too many jobs are in standby state, and sending was cancelled. Retry sending after sending jobs in standby state completes. Exceeded max. The file being stored has Specify whether to use the data or not. 5 number of pages exceeded the max. Scan the pages that were not scanned per file. Do you number of pages for one and store them as a new file. See "Stor- want to store the file. scanned pages as ing Files Using the Scanner Function", Scanner Reference. 1 file? Exceeded max. file capacity. Delete the unnecessary stored files. The maximum number of files that can be stored has been exceeded. Try one of the following measures: • Wait for a while, and then retry the scan operation. • Reduce the scan area or scanning resolution. See "Items for Specifying Scan Settings", Scanner Reference. • Delete unneeded stored files. See "Deleting a Stored File", Scanner Reference. Cannot send scanned data. Exceeded max. number of files. Unable to capture files. The maximum number of files that can be stored has been exceeded. Try one of the following measures: • Wait for a while, and then retry the scan operation. • Reduce the scan area or scanning resolution. See "Items for Specifying Scan Settings", Scanner Reference. • Delete unneeded stored files. See "Deleting a Stored File", Scanner Reference. Exceeded max. number of files which can be used in Document Server at the same time. The maximum number of files that can be stored in the document server has been exceeded. Check the files stored by the other functions, and then delete unneeded files. See "Using the Document Server", Copy/Document Server Reference. 66

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Troubleshooting When Using the Scanner Function
66
5
Transmission has
failed. Insuffi-
cient memory in
the destination
hard disk. To
check the current
status, press
[Scanned Files
Status].
Transmission has failed.
There was not enough
free space on the hard
disk of the SMTP server,
FTP server, or client com-
puter at the destination.
Allocate sufficient space.
Output buffer is
full. Sending the
data has been
cancelled. Please
try again later.
Too many jobs are in
standby state, and send-
ing was cancelled.
Retry sending after sending jobs in
standby state completes.
Exceeded max.
number of pages
per file. Do you
want to store the
scanned pages as
1 file?
The file being stored has
exceeded the max.
number of pages for one
file.
Specify whether to use the data or not.
Scan the pages that were not scanned
and store them as a new file. See “Stor-
ing Files Using the Scanner Function”,
Scanner Reference.
Exceeded max.
file capacity.
Delete the unnec-
essary stored
files.
The maximum number
of files that can be stored
has been exceeded.
Try one of the following measures:
•
Wait for a while, and then retry the
scan operation.
•
Reduce the scan area or scanning res-
olution. See “Items for Specifying
Scan Settings”, Scanner Reference.
•
Delete unneeded stored files. See
“Deleting a Stored File”, Scanner
Reference.
Cannot send
scanned data. Ex-
ceeded max.
number of files.
Unable to capture
files.
The maximum number
of files that can be stored
has been exceeded.
Try one of the following measures:
•
Wait for a while, and then retry the
scan operation.
•
Reduce the scan area or scanning res-
olution. See “Items for Specifying
Scan Settings”, Scanner Reference.
•
Delete unneeded stored files. See
“Deleting a Stored File”, Scanner
Reference.
Exceeded max.
number of files
which can be used
in Document Serv-
er at the same
time.
The maximum number
of files that can be stored
in the document server
has been exceeded.
Check the files stored by the other func-
tions, and then delete unneeded files.
See “Using the Document Server”,
Copy/Document Server Reference.
Message
Cause
Solution