Ricoh 3045 Troubleshooting Guide - Page 44

Reception, Manual, E-mail RX, Manual E-mail RX - administrator manual

Get Ricoh 3045 - Aficio B/W Laser PDF manuals and user guides View all Ricoh 3045 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 44 highlights

Troubleshooting When Using the Facsimile Function Problem Cause Solution LAN-Fax Driver does A high security level is set by the Contact the administrator. not work. extended security function. Transmission is impos- The setting of the terminal adap- Check the setting. sible, but reception is tor used for ISDN connection is possible. incorrect. Transmission is impos- There are regions and telephone sible, but reception is exchanges where a dial tone can possible. not be detected. Turn the dial tone detection off in User Parameters. See "Parameter Settings", General Settings Guide. 3 Although a group spec- The number of specified destina- A maximum of 500 parties can be ification was set for the tions exceeds the maximum specified for a group. Check if following, reception number that can be specified as a there are over the specified num- was not possible. group. bers registered in the address Receiving Station for Transfer Request, End Receiver for Transfer Box, Forwarding, Forwarding of Special Sender, Reception Report e-mail, E-mail TX book. If a group was registered in another group or designated in 15 of Transfer Box, transmission is canceled but an error message does not appear. See "Registering Names to a Group", General Settings Guide. Results, routing e-mail received via SMTP. ❖ Reception Problem Cause Solution The machine failed to print received fax documents. If this happened when the Receive File indicator was lit, low paper may have caused printing to stop. • Load paper into the tray. • Add toner. See "Substitute Reception", Facsimile Reference. The machine failed to print received fax documents. Store has been selected for Reception File Setting. Print the fax documents using a Web browser or the Print Stored RX File function. See "Printing Received and Stored Documents" and "Printing fax information using a Web browser", Facsimile Reference. The machine failed to print B Load Paper indicator is lit. received fax documents. Load paper into the tray. See p.73 "Loading Paper". Reception is impossi- The setting of the terminal adap- Check the setting. ble, but transmission is tor used for ISDN connection is possible. incorrect. While pressing [Manual The machine is receiving an on- E-mail RX], "Cannot demand e-mail message (e-mail receive E-mails inquiry from the administrator). After the e-mail is received, press [Manual E-mail RX], and then try again. currently." ap- pears and e-mail cannot be received. 36

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
Troubleshooting When Using the Facsimile Function
36
3
❖
Reception
LAN-Fax Driver does
not work.
A high security level is set by the
extended security function.
Contact the administrator.
Transmission is impos-
sible, but reception is
possible.
The setting of the terminal adap-
tor used for ISDN connection is
incorrect.
Check the setting.
Transmission is impos-
sible, but reception is
possible.
There are regions and telephone
exchanges where a dial tone can
not be detected.
Turn the dial tone detection off in
User Parameters. See “Parameter
Settings”, General Settings
Guide.
Although a group spec-
ification was set for the
following, reception
was not possible.
Receiving Station for
Transfer Request, End
Receiver for Transfer
Box, Forwarding, For-
warding of Special
Sender, Reception Re-
port e-mail, E-mail TX
Results, routing e-mail
received via SMTP.
The number of specified destina-
tions exceeds the maximum
number that can be specified as a
group.
A maximum of 500 parties can be
specified for a group. Check if
there are over the specified num-
bers registered in the address
book. If a group was registered in
another group or designated in 1-
5 of Transfer Box, transmission is
canceled but an error message
does not appear. See “Registering
Names to a Group”, General Set-
tings Guide.
Problem
Cause
Solution
The machine failed to print
received fax documents.
If this happened when the Re-
ceive File indicator was lit, low
paper may have caused printing
to stop.
•
Load paper into the tray.
•
Add toner.
See “Substitute Reception”, Fac-
simile Reference.
The machine failed to print
received fax documents.
Store has been selected for Recep-
tion File Setting.
Print the fax documents using a
Web browser or the Print Stored
RX File function. See “Printing
Received and Stored Documents”
and “Printing fax information us-
ing a Web browser”, Facsimile
Reference.
The machine failed to print
received fax documents.
B
Load Paper indicator is lit.
Load paper into the tray. See p.73
“Loading Paper”.
Reception is impossi-
ble, but transmission is
possible.
The setting of the terminal adap-
tor used for ISDN connection is
incorrect.
Check the setting.
While pressing
[
Manual
E-mail RX
]
, “
Cannot
receive E-mails
currently.
” ap-
pears and e-mail can-
not be received.
The machine is receiving an on-
demand e-mail message (e-mail
inquiry from the administrator).
After the e-mail is received, press
[
Manual E-mail RX
]
, and then try
again.
Problem
Cause
Solution