Ricoh 3045 Troubleshooting Guide - Page 41
Check whether, there are any, network prob, lems., 15-11], 15-12]
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When a Message Is Displayed Message Cause Solution Check whether there are any network problems. [15-11] Cannot find the DNS server or POP3/IMAP4 server. • Check that the DNS server IPv4 address is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check that the DNS server is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check that the host name or IPv4 address of the 3 POP3/IMAP4 server is correct- ly programmed using Web Im- age Monitor. See the Web Image Monitor's Help. • Check that the POP3/IMAP4 server is correctly programmed using Web Image Monitor. See the Web Image Monitor's Help. • Check that the LAN cable is correctly connected to the machine. • Consult your network administrator. Check whether there are any network problems. [15-12] Cannot log on to the POP3/IMAP4 server. • Check that the user name and password of the E-mail Account are correctly programmed from File Transfer under System Settings. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Check that the user name and password for POP before SMTP authentication are correctly programmed from File Transfer under System Settings. See "File Transfer", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult your network administrator. 33
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