Ricoh 3045 Troubleshooting Guide - Page 43

When You Cannot Send or Receive Fax Messages As Wanted, Transmission/Reception, Transmission - i t works driver

Get Ricoh 3045 - Aficio B/W Laser PDF manuals and user guides View all Ricoh 3045 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 43 highlights

When You Cannot Send or Receive Fax Messages As Wanted When You Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of and possible solutions for transmission and reception-related problems. ❖ Transmission/Reception Problem Cause Solution Both transmission and The modular cord is disconnect- Make sure that the modular cord reception are impossible. ed. is correctly connected. See "Con- 3 necting the Telephone Line", General Settings Guide. Both transmission and The setting of the terminal adap- Check the setting. reception are impossible. tor used for ISDN connection is incorrect. ❖ Transmission Problem Cause Solution Document appears The original was placed upside blank at the other end. down. Place it correctly. See "Placing Originals", Copy/Document Server Reference. Printed or sent images The ADF or exposure glass is are spotty. dirty. Clean them. See p.101 "Maintaining Your Machine". Make sure that ink or correction fluid is dry before placing originals. Transmission failed due to "Exceeded max. E-mail size." error. If the e-mail size specified on the machine is too large, the Internet Fax document cannot be sent. Set Max. E-mail Size to [Off], or set the maximum e-mail size to a larger value. Then, re-send the document. See "E-mail Settings", General Settings Guide. When using On Hook Dial or Manual Dial, "Receiving..." appears and transmission is not allowed. If the machine fails to detect the size of the original when the {Start} key is pressed, it performs a receiving operation. Press [Scan Area], select the scan area, and then resend the document. If you use On Hook Dial or Manual Dial frequently, it is recommended that you set "Receive documents by pressing the {Start} key when originals are not set." to "Off" in User Parameters. If this is set to "Off", when using Manual Dial you cannot receive by pressing the {Start} key. See "Parameter Settings", General Settings Guide. LAN-Fax Driver does The entered login user name, Check your login user name, not work. login password, or driver encryp- login password, or driver encryp- tion key is incorrect. tion key, and enter them correct- ly. Contact the administrator. 35

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
When You Cannot Send or Receive Fax Messages As Wanted
35
3
When You Cannot Send or Receive Fax
Messages As Wanted
This section describes likely causes of and possible solutions for transmission
and reception-related problems.
❖
Transmission/Reception
❖
Transmission
Problem
Cause
Solution
Both transmission and
reception are impossible.
The modular cord is disconnect-
ed.
Make sure that the modular cord
is correctly connected. See “Con-
necting the Telephone Line”,
General Settings Guide.
Both transmission and
reception are impossible.
The setting of the terminal adap-
tor used for ISDN connection is
incorrect.
Check the setting.
Problem
Cause
Solution
Document appears
blank at the other end.
The original was placed upside
down.
Place it correctly. See “Placing
Originals”, Copy/Document
Server Reference.
Printed or sent images
are spotty.
The ADF or exposure glass is
dirty.
Clean them. See p.101 “Maintain-
ing Your Machine”.
Make sure that ink or correction
fluid is dry before placing originals.
Transmission failed
due to “Exceeded max.
E-mail size.” error.
If the e-mail size specified on the
machine is too large, the Internet
Fax document cannot be sent.
Set Max. E-mail Size to
[
Off
]
, or set
the maximum e-mail size to a
larger value. Then, re-send the
document. See “E-mail Settings”,
General Settings Guide.
When using On Hook
Dial or Manual Dial,
“
Receiving...
”
appears and transmis-
sion is not allowed.
If the machine fails to detect the
size of the original when the
{
Start
}
key is pressed, it performs
a receiving operation.
Press
[
Scan Area
]
, select the scan
area, and then resend the docu-
ment. If you use On Hook Dial or
Manual Dial frequently, it is rec-
ommended that you set “Receive
documents by pressing the
{
Start
}
key when originals are not
set.” to “Off” in User Parameters.
If this is set to “Off”, when using
Manual Dial you cannot receive
by pressing the
{
Start
}
key. See
“Parameter Settings”, General
Settings Guide.
LAN-Fax Driver does
not work.
The entered login user name,
login password, or driver encryp-
tion key is incorrect.
Check your login user name,
login password, or driver encryp-
tion key, and enter them correct-
ly. Contact the administrator.