Ricoh 3045 Troubleshooting Guide - Page 68
When You Cannot Send Scanned Files, When Stored Files Cannot Be Accessed
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Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files This section describes likely causes of and solutions for problems related to network delivery and sending e-mail. When Stored Files Cannot Be Accessed This section describes likely causes of and possible solutions for job access-related problems. Problem Cause Solution The stored file is locked and is not accessible. The file, which is password protected, is locked because the password was incorrectly entered ten times. Contact the administrator. 5 When You Cannot Browse the Network to Send a Scan File This section describes likely causes of and possible solutions for the network browsing failing to operate when files are sent. Problem Cause The network cannot be browsed when specifying the destination folder. The following machine settings may not be correct: • IPv4 address • Subnet Mask Solution Check the settings. See "Network Settings", General Settings Guide. Reference "Network Settings", General Settings Guide When the TWAIN Driver Cannot Be Started This section describes likely causes of and possible solutions for the TWAIN driver failing to operate. Problem Cause Solution The Scanner Properties Advanced encryption has been For details about the extended securi- dialog box cannot be specified in the extended security ty setting, contact the administrator. displayed. setting. 60
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