Samsung MZ-5PA256C User Manual - Page 108

108 Backing up remote computers from your computer About best practices for using services Opening Windows Services There are several methods you can use to open Windows Services to manage the Norton Ghost Agent. To open Services 1 Do one of the following: ■ On the Windows Control Panel, click Administrative Tools > Services. ■ On the Windows taskbar, click Start > Run. In the Open text field, type services.msc, and then click OK. 2 Under the Name column, scroll through the list of services until you see Norton Ghost (the name of the agent). Its status should be Started. See "Starting or stopping the Norton Ghost Agent service" on page 108. Starting or stopping the Norton Ghost Agent service To start, stop, or restart the Norton Ghost Agent service, you must be logged on as an administrator. (If your computer is connected to a network, network policy settings might prevent you from completing these tasks.) You might need to start, stop, or restart the Norton Ghost Agent service for the following reasons: Start or Restart Restart Stop You should start or restart the agent if Norton Ghost is unable to connect to the Norton Ghost Agent on a computer, or you cannot reconnect from Norton Ghost. You should restart the agent after you change the user name or password that you use to log on to the Norton Ghost Agent service, or you used the Security Configuration Tool to give additional users the ability to back up computers. See "Controlling access to Norton Ghost " on page 111. You can stop the agent if you believe it is causing a problem on the computer, or you want to temporarily free memory resources. If you stop the agent, you also prevent all of your drive-based backups and file and folder backups from running. If you stop the Norton Ghost Agent service and then start Norton Ghost, the agent restarts automatically. The Status changes to Ready.