Xerox PE120 User Guide - Page 202

AaBbCc, Condition, Suggested solutions

Page 202 highlights

Condition Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Toner smear Suggested solutions If black vertical streaks appear on the page: • The drum inside the toner cartridge has probably been scratched. Remove the toner cartridge and install a new one. See "Replacing the Toner Cartridge" on page 8.8. If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the LSU (see page 8.4). The scan glass can be dirty: • Clean glass with a dampended cloth. See "Cleaning the Scan Unit" on page 8.5. If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. See "Paper Specifications" on page E.6. • Check the machine's environment: very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading. • Remove the old toner cartridge and install a new one. See "Replacing the Toner Cartridge" on page 8.8. • Clean the inside of the machine. See "Cleaning the Inside" on page 8.3. • Check the paper type and quality. See "Paper Specifications" on page E.6. • Remove the toner cartridge and install a new one. See "Replacing the Toner Cartridge" on page 8.8. • The fuser may be damaged. Contact a service representative. 9.22 Troubleshooting

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Troubleshooting
9.22
Vertical lines
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been
scratched. Remove the toner cartridge and install a new
one. See “Replacing the Toner Cartridge” on page 8.8.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be
dirty. Clean the LSU (see page 8.4).
The scan glass can be dirty:
• Clean glass with a dampended cloth. See “Cleaning the
Scan Unit” on page 8.5.
Gray background
If the amount of background shading becomes
unacceptable:
• Change to a lighter weight paper. See “Paper
Specifications” on page E.6.
• Check the machine’s environment: very dry (low humidity)
or high humidity (higher than 80% RH) conditions can
increase the amount of background shading.
• Remove the old toner cartridge and install a new one. See
“Replacing the Toner Cartridge” on page 8.8.
Toner smear
• Clean the inside of the machine. See “Cleaning the Inside”
on page 8.3.
• Check the paper type and quality. See “Paper
Specifications” on page E.6.
• Remove the toner cartridge and install a new one. See
“Replacing the Toner Cartridge” on page 8.8.
• The fuser may be damaged. Contact a service
representative.
Condition
Suggested solutions
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