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Xerox PE120 User Guide - Page 211

Problem, Possible Cause and Solution, The machine doesn't

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Problem Possible Cause and Solution The machine does not appear on the scanners list (continued) • Check if the MFP port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different "consumer" application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. This can usually happen while starting scan procedure, and appropriate message box displays. To identify the source of the problem, you should open MFP ports configuration and select the port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners' options, /dev/mfp1 relates to LP:1 and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly. The machine doesn't scan • Check if a document is loaded into the machine. • Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning. • Check if MFP port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of 9 different "consumer" application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. This can usually happen while starting scan procedure, and appropriate message box will be displayed. To identify the source of the problem, you should open MFP ports configuration and select the port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners' options, /dev/mfp1 relates to LP:1 and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly. Troubleshooting 9.31

Section	Page
Contents	4
Introduction	19
Special Features	20
Understanding Component Locations	23
Front View	23
Rear View	24
Control Panel Functions	25
Getting Started	27
Unpacking	28
Selecting a Location	30
Installing the Toner Cartridge	31
Loading Paper	33
Connecting Telephone Line	37
Connecting a Printer Cable	38
For Local Printing	38
For Network Printing (WorkCentre PE120i only)	40
Turning the Machine On	40
Changing the Display Language	42
Setting the Machine ID	42
Entering Characters Using the Number Keypad	43
Setting the Time and Date	46
Changing the Clock Mode	47
Setting the Paper Size and Type	47
Setting Sounds	48
Speaker, Ringer, Key Sound, and Alarm Sound	49
Speaker Volume	49
Setting the Dial Mode	50
Using the Save Modes	50
Toner Save Mode	50
Toll Save Mode	51
Power Save Mode	52
Scan Lamp Save Mode	52
Xerox Driver CD contains:	54
Xerox Postscript Driver CD contains:	54
Installing Xerox drivers in Windows	55
System Requirements	55
Installing Xerox Drivers in Microsoft Windows XP or Windows 2000 using the USB port	55
Installing Xerox Drivers in Microsoft Windows XP, 2000 or Windows 98/ME using the Parallel port	57
Installing Xerox Drivers in Microsoft Windows 98 or Windows Millennium using the USB port	58
Printer Driver Features	62
Using ControlCentre	63
Paper Handling	67
Selecting Print Materials	68
Paper Type, Input Sources, and Capacities	68
Guidelines for Paper and Special Materials	69
Loading Paper	70
In the Standard Tray	70
In the Bypass Tray	72
Using the Manual Feed Mode	74
Selecting an Output Location	76
Printing to the Front Output Tray (Face down)	76
Printing to the Rear Output Slot (Face up)	77
Printing Tasks	79
Printing a Document in Windows	80
Canceling a Print Job	81
Printer Settings	82
Layout tab	83
Paper Tab	84
Image Options Tab	86
Output Options Tab	89
Watermark Tab	90
About Tab	91
Printer Configuration Tab	91
Using a Favorite Setting	91
Using Help	92
Printing Multiple Pages on One Sheet of Paper	93
Printing Posters	94
Fitting Your Document to a Selected Paper Size	96
Printing a Reduced or Enlarged Document	97
Using Watermarks	98
Using an Existing Watermark	98
Creating a Watermark	99
Editing a Watermark	100
Deleting a Watermark	100
About Sharing the Machine on a Network	101
Setting Up a Locally-Shared Machine	102
In Windows 98/Me	102
In Windows NT 4.0/2000/XP	103
Copying	105
Loading Paper for Copying	106
Selecting the Paper Tray	106
Preparing a Document	107
Making Copies on the Document Glass	108
Making Copies from the Automatic Document Feeder	109
Setting Copy Options	111
Darkness	111
Original Type	111
Reduced/Enlarged Copy	112
Number of Copies	113
Using Special Copy Features	113
Clone Copying	114
Collation Copying	114
Auto Fit Copying	115
2 Sides on 1 Page Copying	115
2 Up or 4 Up Copying	116
Poster Copying	117
Changing the Default Settings	118
Setting the Time Out Option	119
Scanning	121
Scanning Basics	122
Scanning From the Control Panel to an Application	123
Scanning Using the WIA Driver	124
Scanning to USB Flash Drive	125
Faxing	127
Changing the Fax Setup options	128
Available Fax Setup Options	129
Loading a Document	132
Selecting the Paper Tray	135
Adjusting the Document Resolution	135
Sending a Fax Automatically	137
Sending a Fax Manually	138
Redialing the Last Number	138
Confirming Transmission	139
Automatic Redialing	139
About Receiving Modes	140
Loading Paper for Receiving Faxes	141
Receiving Automatically in Fax Mode	141
Receiving Manually in Tel Mode	141
Receiving Automatically in Ans/Fax Mode	142
Receiving Manually Using an Extension Telephone	142
Receiving Faxes Using the DRPD Mode	143
Receiving Faxes in the Memory	144
One-touch Dialing	145
Storing a Number for One-touch Dialing	145
Sending a Fax using a One-touch Number	146
Speed Dialing	147
Storing a Number for Speed Dialing	147
Sending a Fax using a Speed Dial Number	148
Group Dialing	149
Setting a Group Dial Number	149
Editing Group Dial Numbers	150
Sending a Fax Using Group Dialing (Multi-address Transmission)	151
Searching for a Number in Memory	152
Searching Sequentially through the Memory	152
Searching with a Particular First Letter	152
Printing a Phonebook List	153
Sending Broadcast Faxes	154
Sending a Delayed Fax	155
Sending a Priority Fax	157
Adding Documents To a Scheduled Fax	159
Canceling a Scheduled Fax	160
Using Secure Receiving Mode	161
Printing Reports	162
Using Advanced Fax Settings	164
Changing Setting Options	164
Advanced Fax Setting Options	165
Maintenance	167
Clearing the Memory	168
Cleaning Your Machine	169
Cleaning the Outside	169
Cleaning the Inside	169
Cleaning the Scan Unit	171
Maintaining the Toner Cartridge	172
Redistributing Toner	173
Replacing the Toner Cartridge	174
Setting the Notify Toner Option	176
Cleaning the Drum	176
Consumables and Replacement Parts	178
Replacing the ADF Rubber Pad	179
Troubleshooting	181
Clearing Document Jams	182
Input Misfeed	182
Exit Misfeed	183
Roller Misfeed	184
Clearing Paper Jams	185
In Tray 1	185
In Optional Tray 2	187
In the Fuser Area or Around the Toner Cartridge	188
In the Paper Exit Area	189
In the Bypass Tray	191
Tips for Avoiding Paper Jams	192
Clearing LCD Error Messages	193
Solving Other Problems	197
Paper Feeding Problems	197
Printing Problems	198
Printing Quality Problems	201
Copying Problems	206
Scanning Problems	207
Fax Problems	208
Common Linux Problems	210
Troubleshooting PS Errors (WorkCentre PE120i Only)	213
Common Macintosh Problems (WorkCentre PE120i Only)	214
Using USB Flash Drive	215
About USB Flash Drives	216
Installing a USB Flash Drive	216
Scanning to USB Flash Drive	217
Scanning With Default Settings	217
Scanning With Your Own Settings	218
Managing the USB Flash Drive	220
Changing the Default Settings	220
Deleting an Image File	221
Formatting the USB Flash Drive	222
Viewing the USB Memory Status	223
Printing From the USB Flash Drive	224
Backing Up Data	225
Using Your Machine In Linux	227
Getting Started	228
Installing the MFP Driver	229
System Requirements	229
Installing the MFP Driver	230
Uninstalling the MFP Driver	232
Using the MFP Configurator	233
Opening the MFP Configurator	233
Printers Configuration	234
Scanners Configuration	235
MFP Ports Configuration	236
Configuring Printer Properties	237
Printing a Document	238
Printing from Applications	238
Printing Files	239
Scanning a Document	240
Using the Image Editor	243
Using Windows PostScript Driver (WorkCentre PE120i Only)	245
Installing PostScript Drivers	246
Installing PostScript Drivers	246
Using PostScript Printer Driver Features	248
Accessing Printer Properties	248
Printer Settings	249
Printing From a Macintosh (WorkCentre PE120i Only)	253
Installing Software for Macintosh	254
Setting Up the Machine	256
For a Network-connected Macintosh	256
For a USB-connected Macintosh	257
Printing a Document	258
Canceling a Print Job	259
Using Advanced Printing Features	259
Printing Multiple Pages on One Sheet of Paper	259
Scheduling a Print Job	260
Installing Machine Options	261
Installing Memory DIMM	262
Removing a Memory DIMM	265
Installing an Optional Tray	266
Setting Tray 2 in the Printer Properties	268
Specifications	269
General Specifications	270
Scanner and Copier Specifications	271
Printer Specifications	272
Facsimile Specifications	273
Paper Specifications	274
Overview	274
Supported Sizes of Paper	274
Guidelines for Using Paper	275
Paper Specifications	276
Paper Output Capacity	276
Paper Storage Environment	276

Match case Limit results 1 per page

Troubleshooting

9.31

The machine does not

appear on the scanners

list (continued)

• Check if the MFP port is not busy. Since functional

components of MFP (printer and scanner) share the same

I/O interface (MFP port), the situation of simultaneous

access of different “consumer” application to the same MFP

port is possible. To avoid possible conflicts, only one of

them at a time is allowed to gain control over the device.

The other “consumer” will encounter “device busy”

response. This can usually happen while starting scan

procedure, and appropriate message box displays.

To identify the source of the problem, you should open MFP

ports configuration and select the port assigned to your

scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0

designation displayed in the scanners’ options, /dev/mfp1

relates to LP:1 and so on. USB ports start at /dev/mfp4, so

scanner on USB:0 relates to /dev/mfp4 respectively and so

forth sequentially. In the Selected port pane you can see if

the port is occupied by some other application. If this is the

case, you should wait for completion of the current job or

should press Release port button, if you are sure that the

present port's owner is not functioning properly.

The machine doesn’t

scan

• Check if a document is loaded into the machine.

• Check if your machine is connected to the computer. Make

sure if it is connected properly if I/O error is reported while

scanning.

• Check if MFP port is not busy. Since functional components

of MFP (printer and scanner) share the same I/O interface

(MFP port), the situation of simultaneous access of

different “consumer” application to the same MFP port is

possible. To avoid possible conflicts, only one of them at a

time is allowed to gain control over the device. The other

“consumer” will encounter “device busy” response. This

can usually happen while starting scan procedure, and

appropriate message box will be displayed.

To identify the source of the problem, you should open MFP

ports configuration and select the port assigned to your

scanner. MFP port’s symbol /dev/mfp0 corresponds to LP:0