Brother International MFC-9970CDW Users Manual - English - Page 114
Jam Tray 1, Limit Exceeded, Low Temperature, No Belt Unit, No Paper, No Permission, No Response/Busy - toner error
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Error Message Jam Tray 1 Jam Tray 2 Limit Exceeded Low Temperature No Belt Unit No Paper No Permission No Response/Busy No Toner No Tray No Waste Toner Cause The paper is jammed in the paper tray of the machine. Action (See Paper is jammed in paper tray 1 or tray 2 on page 107.) The printing limit set by Secure Contact your administrator to check your Function Lock 2.0 was reached. Secure Function Lock Settings. The room temperature is too low Increase the room temperature to allow the for the machine to operate. machine to operate. The belt unit is not installed properly. Re-install the belt unit. (See Replacing the belt unit on page 82.) The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray. Remove the paper and load it again. If the problem is not resolved, the paper pick-up roller may need to be cleaned. Clean the paper pick-up roller. (See Cleaning the paper pick-up rollers in Appendix A of the Advanced User's Guide.) Printing color documents is restricted by Secure Function Lock 2.0. The print job will be canceled. Contact your administrator to check your Secure Function Lock Settings. The number you dialed does not Verify the number and try again. answer or is busy. The toner cartridge for the color Pull out the drum unit. Take out the toner indicated on the LCD is not cartridge for the color indicated on the LCD, installed correctly. and then put it back into the drum unit. The paper tray indicated on the Re-install the paper tray that is indicated on LCD is not installed properly. the LCD. The waste toner box is not installed properly. Re-install the waste toner box. (See Replacing the waste toner box on page 88.) 98