Brother International MFC-9970CDW Users Manual - English - Page 147
Improve Pattern, Printing, Improve Thin Line, Settings, Basic, Examples of poor print, quality,
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Troubleshooting Examples of poor print quality Uneven density appears periodically across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Perform the calibration. (See Calibration in Appendix A of the Advanced User's Guide.) Clean the scanner glass and scanner glass strip. (See Cleaning the scanner in Appendix A of the Advanced User's Guide.) Identify the color that is uneven and put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit. (See Replacing the drum unit on page 76.) Thin lines do not print Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Offset image ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Make sure Toner Save mode is off in the control panel of the machine or the printer driver. Change the print resolution. If you use a Windows® printer driver, choose Improve Pattern Printing or Improve Thin Line in Settings in the Basic tab. (See Settings Dialog in the Software User's Guide.) Change to the recommended type of paper. (See Recommended paper and print media on page 21 .) Make sure that the back cover is closed properly. Make sure that the two gray levers inside the back cover are in the up position. When you are using thick paper or envelopes, make sure the gray levers are in the down position to prevent wrinkling. Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using. (See Acceptable paper and other print media on page 21 and Basic tab in the Software User's Guide.) Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using. (See Acceptable paper and other print media on page 21 and Basic tab in the Software User's Guide.) Make sure that the two gray levers inside the back cover are in the up position. B Check the machine's environment. Conditions such as low humidity and low temperatures may cause this print quality problem. (See Choosing a location in the Safety and Legal Booklet.) Put in a new drum unit. (See Replacing the drum unit on page 76.) 131