Brother International MFC-9970CDW Users Manual - English - Page 115

Troubleshooting Error Message Out of Memory Cause The machine's memory is full. Action Fax sending or copy operation in progress Do one of the following:  Press Black Start or Color Start to send or copy the scanned pages.  Press Stop/Exit and wait until the other operations in progress finish, and then try again.  Clear the faxes from the memory. Print the faxes that are stored in the memory to restore the memory to 100%. Then turn off Fax Storage to avoid storing more faxes in the memory. (See Printing a fax from the memory in Chapter 4 of the Advanced User's Guide and Fax Storage in Chapter 4 of the Advanced User's Guide.)  Add optional memory. (See Memory board in Appendix B of the Advanced User's Guide.) Print operation in process Do one of the following:  Reduce the print quality. (See Basic tab in the Software User's Guide.)  Clear the faxes from the memory. (See the above explanation.) Print Unable XX The machine has a mechanical problem. Do one of the following:  Turn the power switch off, wait for a few minutes, and then turn it on again. (See Transferring your faxes or Fax Journal report on page 103.)  If the problem continues, call Brother Customer Service. B 99