Canon imageCLASS MF5770 imageCLASS MF5750/MF5770 Facsimile Guide - Page 69

Troubleshooting, LCD Messages

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Troubleshooting 7 CHAPTER This chapter describes the problems you might encounter during fax operations and their remedies. It also explains what to do if you cannot solve the problem by yourself. LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error. This section describes messages related to fax functions. For other messages, see Chapter 9, "Troubleshooting," in the Basic Guide. CHANGE PAPERSIZE Cause When the machine prints the reports or lists, the paper size setting is set to a size other than , or . Remedy Set the paper size setting to , or and load paper of the same size. For the TX report or RX report, the machine automatically prints the report(s) which was stored in the memory. CHECK DOCUMENT Cause 1 There is a paper jam in the ADF. Remedy Remove the document you are trying to send in the ADF. (See Chapter 9, "Troubleshooting," in the Basic Guide.) Make sure that the document is not too long or too short. (See Chapter 3, "Document Handling," in the Basic Guide.) Then reset the machine by opening the front cover and then closing it. LCD Messages 7-1

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CHAPTER
LCD Messages
7-1
7
Troubleshooting
This chapter describes the problems you might encounter during fax operations and their
remedies. It also explains what to do if you cannot solve the problem by yourself.
LCD Messages
The following messages are displayed in the LCD when the machine performs a
function or if it encounters an error.
This section describes messages related to fax functions. For other messages, see
Chapter 9, “Troubleshooting,” in the
Basic Guide
.
CHANGE PAPERSIZE
Cause
When the machine prints the reports or lists, the paper size setting is set to a
size other than <LTR>, <LGL> or <A4>.
Remedy
Set the paper size setting to <LTR>, <LGL> or <A4> and load paper of the same
size. For the TX report or RX report, the machine automatically prints the
report(s) which was stored in the memory.
CHECK DOCUMENT
Cause 1
There is a paper jam in the ADF.
Remedy
Remove the document you are trying to send in the ADF. (See Chapter 9,
“Troubleshooting,” in the
Basic Guide
.)
Make sure that the document is not too long or too short. (See Chapter 3,
“Document Handling,” in the
Basic Guide
.)
Then reset the machine by opening the front cover and then closing it.