Canon imageCLASS MF5770 imageCLASS MF5750/MF5770 Facsimile Guide - Page 77

Set-Up Instructions, for the Machine, Basic Guide

Get Canon imageCLASS MF5770 PDF manuals and user guides View all Canon imageCLASS MF5770 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 77 highlights

Q Is the telephone line connected properly? A Make sure all line connections are secure. (See "Connect the telephone cable and necessary external device," in the Set-Up Instructions (for MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) The machine does not switch automatically between telephone and fax receptions. Q Is the machine set to switch automatically between telephone and fax receptions? A For the machine to switch automatically, the receive mode must be set to . (See Chapter 5, "Receiving Faxes.") Confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded. Q Is the sending fax machine able to send the CNG signal that tells the machine that the incoming signal is a fax? A Some fax machines cannot send the CNG signal that tells the machine the incoming call is a fax. In such cases, you will have to receive the fax manually. (See "Receiving Faxes Manually: Manual Mode," on p. 5-7.) Cannot receive a document manually. 7 Q Is the machine set to receive manually? A For the machine to receive faxes manually, the receive mode must be set to . (See Chapter 5, "Receiving Faxes.") Q Did you press [Start], or dial the remote receiving ID after hanging up the handset? A Always press [Start], or dial the remote receiving ID before hanging up the handset. Otherwise you will disconnect the call. Print quality is poor. Q Are you using the correct type of paper? A Make sure you load paper that meets the paper requirements for the machine. For more information, see Chapter 5, "Copying," in the Basic Guide. Q Is the sending fax machine functioning properly? A The sending fax machine usually determines the fax's quality. Call the sender and have them make sure the scanning glass of their fax machine is clean. Troubleshooting Faxing Problems 7-9

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
Faxing Problems
7-9
Troubleshooting
7
Q
Is the telephone line connected properly?
A
Make sure all line connections are secure. (See “Connect the telephone cable
and necessary external device,” in the
Set-Up Instructions
(for MF5750 users)
or
Set-Up Instructions
for the Machine
(for MF5770 users).)
The machine does not switch automatically between telephone and fax receptions.
Q
Is the machine set to switch automatically between telephone and fax
receptions?
A
For the machine to switch automatically, the receive mode must be set to
<AnsMode>. (See Chapter 5, “Receiving Faxes.”)
Confirm that an answering machine is connected to the machine and that it is
turned on with an outgoing message properly recorded.
Q
Is the sending fax machine able to send the CNG signal that tells the machine
that the incoming signal is a fax?
A
Some fax machines cannot send the CNG signal that tells the machine the
incoming call is a fax.
In such cases, you will have to receive the fax manually. (See “Receiving Faxes
Manually: Manual Mode,” on p. 5-7.)
Cannot receive a document manually.
Q
Is the machine set to receive manually?
A
For the machine to receive faxes manually, the receive mode must be set to
<Manual>. (See Chapter 5, “Receiving Faxes.”)
Q
Did you press [Start], or dial the remote receiving ID after hanging up the
handset?
A
Always press [Start], or dial the remote receiving ID before hanging up the
handset. Otherwise you will disconnect the call.
Print quality is poor.
Q
Are you using the correct type of paper?
A
Make sure you load paper that meets the paper requirements for the machine.
For more information, see Chapter 5, “Copying,” in the
Basic Guide
.
Q
Is the sending fax machine functioning properly?
A
The sending fax machine usually determines the fax's quality. Call the sender
and have them make sure the scanning glass of their fax machine is clean.