Canon imageCLASS MF5770 imageCLASS MF5750/MF5770 Facsimile Guide - Page 74

Faxing Problems

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Faxing Problems Sending Problems You cannot send a fax. Q Is the machine overheated? A Unplug the machine and let it cool about 5 minutes. Then plug in the machine and try sending again. Q Did you connect the power cord to the machine just now? A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Q Is the machine set for the correct telephone line type (pulse/tone)? A Make sure the machine is set for the correct telephone line type. (See "Setting 7 the Telephone Line Type," on p. 2-6.) Troubleshooting Q Is the document loaded? A Remove the document, stack it if necessary, and place it on the platen glass or load it in the ADF correctly. For more information, see Chapter 3, "Document Handling," in the Basic Guide. Q Is the one-touch speed dialing key or coded speed dialing code you entered registered for the feature you want to use? A Check the one-touch speed dialing key or coded speed dialing code and make sure it is registered correctly. (See Chapter 3, "Speed Dialing.") Q Did you dial a correct number? Or have you been provided with an incorrect number? A Dial the number again, or check that you have the correct number. Q Is the energy saver mode off? A The machine does not scan documents, if it is in the energy saver mode. To restore the machine from the energy saver mode, press [Energy Saver]. 7-6 Faxing Problems

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Faxing Problems
7-6
Troubleshooting
7
Faxing Problems
Sending Problems
You cannot send a fax.
Q
Is the machine overheated?
A
Unplug the machine and let it cool about 5 minutes. Then plug in the machine
and try sending again.
Q
Did you connect the power cord to the machine just now?
A
Wait for a while. After connecting the power cord, the machine cannot scan
documents immediately.
Q
Is the machine set for the correct telephone line type (pulse/tone)?
A
Make sure the machine is set for the correct telephone line type. (See “Setting
the Telephone Line Type,” on p. 2-6.)
Q
Is the document loaded?
A
Remove the document, stack it if necessary, and place it on the platen glass or
load it in the ADF correctly. For more information, see Chapter 3, “Document
Handling,” in the
Basic Guide
.
Q
Is the one-touch speed dialing key or coded speed dialing code you entered
registered for the feature you want to use?
A
Check the one-touch speed dialing key or coded speed dialing code and make
sure it is registered correctly. (See Chapter 3, “Speed Dialing.”)
Q
Did you dial a correct number? Or have you been provided with an incorrect
number?
A
Dial the number again, or check that you have the correct number.
Q
Is the energy saver mode off?
A
The machine does not scan documents, if it is in the energy saver mode. To
restore the machine from the energy saver mode, press [Energy Saver].