Canon imageCLASS MF5770 imageCLASS MF5750/MF5770 Facsimile Guide - Page 78

Basic Guide, Set-Up Instructions, for the, Machine - toner cartridge

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Q Is the machine in the toner saver mode? A Set to in of the Menu. (See Chapter 10, "Machine Settings," in the Basic Guide.) Faxes do not print. Q Is the cartridge installed properly? A Make sure the cartridge is installed properly. For more information, see Chapter 8, "Maintenance," in the Basic Guide. Q Is the sealing tape removed from the cartridge? A Remove the sealing tape from the cartridge. (See "Install the toner cartridges," in the Set-Up Instructions (for MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Q Is any toner left in the cartridge? A Replace the cartridge with a new one. For more information, see Chapter 8, "Maintenance," in the Basic Guide. A Select in in in of the Menu. With this setting, the machine will not store 7 documents in the memory even if the toner has run out. (See of "Menu Descriptions," on p. 8-5.) Troubleshooting Q Is the correct paper loaded in the cassette? A Make sure paper is loaded in the cassette. For more information, see Chapter 2, "Paper Handling," in the Basic Guide. A Load the correct paper size or change in of the Menu. For more information, see the following: • Chapter 2, "Paper Handling," in the Basic Guide • Chapter 5, "Copying," in the Basic Guide Faxed images are blotched or uneven. Q Are the telephone lines in proper condition? Or do you have a good connection? A ECM (Error Correction Mode) for sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again. Call the sender to resend the document. 7-10 Faxing Problems

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Faxing Problems
7-10
Troubleshooting
7
Q
Is the machine in the toner saver mode?
A
Set <TONER SAVER MODE> to <OFF> in <COMMON SETTINGS> of the
Menu. (See Chapter 10, “Machine Settings,” in the
Basic Guide
.)
Faxes do not print.
Q
Is the cartridge installed properly?
A
Make sure the cartridge is installed properly. For more information, see Chapter
8, “Maintenance,” in the
Basic Guide
.
Q
Is the sealing tape removed from the cartridge?
A
Remove the sealing tape from the cartridge. (See “Install the toner cartridges,”
in the
Set-Up Instructions
(for MF5750 users) or
Set-Up Instructions
for the
Machine
(for MF5770
users).)
Q
Is any toner left in the cartridge?
A
Replace the cartridge with a new one. For more information, see Chapter 8,
“Maintenance,” in the
Basic Guide
.
A
Select <KEEP PRINTING> in <TONER SUPPLY LOW> in <RX SETTINGS> in
<FAX SETTINGS> of the Menu. With this setting, the machine will not store
documents in the memory even if the toner has run out. (See <8. TONER
SUPPLY LOW> of “Menu Descriptions,” on p. 8-5.)
Q
Is the correct paper loaded in the cassette?
A
Make sure paper is loaded in the cassette. For more information, see Chapter 2,
“Paper Handling,” in the
Basic Guide
.
A
Load the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS>
of the Menu. For more information, see the following:
•
Chapter 2, “Paper Handling,” in the
Basic Guide
•
Chapter 5, “Copying,” in the
Basic Guide
Faxed images are blotched or uneven.
Q
Are the telephone lines in proper condition? Or do you have a good connection?
A
ECM (Error Correction Mode) for sending/receiving should eliminate such
problems. However, if the telephone lines are in poor condition, you may have to
try again. Call the sender to resend the document.