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Troubleshooting If You Cannot Solve the Problem If you have a problem with the machine and you cannot solve it by referring to the information in this chapter and Chapter 9, "Troubleshooting," in the Basic Guide, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions you can also visit our support site at www.canontechsupport.com. 7 7-14 If You Cannot Solve the Problem

Section	Page
Manuals for the Machine	2
How This Manual Is Organized	3
Contents	4
Preface	7
How to Use This Manual	7
Symbols Used in This Manual	7
Keys Used in This Manual	7
Legal Notices	8
Users in the U.S.A.	8
Users in Canada	11
Super G3	13
Trademarks	13
Copyright	14
Disclaimers	14
Introduction	15
Customer Support	15
Operation Panel	16
Standby Display	18
Registering Information in Your Machine	19
Guidelines for Entering Numbers, Letters, and Symbols	19
Registering Sender Information	21
Entering the Date and Time	22
Registering Your Fax/Telephone Number and Name	23
Setting the Telephone Line Type	24
Speed Dialing	25
Speed Dialing Methods	25
Registering One-Touch Speed Dialing	26
Changing or Deleting an Entry	27
Registering Coded Speed Dialing	28
Changing or Deleting an Entry	29
Registering Group Dialing	30
Changing or Deleting an Entry	31
Printing Speed Dialing Lists	32
Sending Faxes	34
Sending Methods	34
Memory Sending	34
Manual Sending	35
Improving Faxed Images	38
Adjusting the Image Quality (Fax Resolution)	38
Adjusting the Exposure (Scan Density)	39
Dialing Methods	40
Regular Dialing	40
One-Touch Speed Dialing	41
Coded Speed Dialing	41
Group Dialing	41
Directory Dialing	42
Redialing a Busy Number	43
Manual Redialing	43
Automatic Redialing	43
Sending the Same Document to Several Recipients (Sequential Broadcasting)	45
Special Dialing	47
Dialing an Overseas Number (With Pauses)	47
Switching Temporarily to Tone Dialing	48
Receiving Faxes	50
Setting the Receive Mode	50
Receiving Faxes Automatically: FaxOnly Mode	51
Receiving Both Faxes and Voice Calls Automatically: FaxTel Mode	52
Receiving When an Answering Machine Is Connected: AnsMode	53
Receiving with a DRPD (Distinctive Ring Pattern Detection) Service: DRPD	54
Receiving Faxes Manually: Manual Mode	56
Receiving Faxes While Performing Other Tasks	57
Receiving Faxes in the Memory When a Problem Occurs	58
Canceling Receiving	59
Reports and Lists	60
Summary of Reports and Lists	60
ACTIVITY REPORT	62
Printing the ACTIVITY REPORT	62
Adjusting the ACTIVITY REPORT Setting	63
Adjusting the TX REPORT Setting	64
Adjusting the RX REPORT Setting	66
Printing the USER DATA LIST	68
Troubleshooting	69
LCD Messages	69
Error Codes	72
Faxing Problems	74
Sending Problems	74
Receiving Problems	76
Telephone Problems	80
If a Power Outage Occurs	81
If You Cannot Solve the Problem	82
Machine Settings	83
Accessing the Machine Settings	83
Menu Descriptions	84
FAX SETTINGS	84
ADD. REGISTRATION	88
REPORTS / LISTS	88
Appendix	89
Specifications	89
Facsimile	89
Telephone	90