Canon imageCLASS MF7460 imageCLASS MF7400 Series Basic Operation Guide - Page 318

Error Codes If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen when you press [Log] on the System Monitor screen. (See "Checking Device Status," on p. 1‑24.) If a send, receive, or fax job does not complete successfully, the error code is printed in the Results column on the Activity Report and TX Report. However, if a send job is canceled, "STOP" is printed in the Results column on the TX Report. Troubleshooting For details on reports, see Chapter 11, "Appendix," in the Reference Guide. See the table below for individual error codes. Error Code #0001 #0003 Description A paper or originals may be jammed. - An attempt was made to send a document of 17 1/8" (432 mm) or longer from the feeder. - A document takes a long time to send because it contains too much data. - A document takes a long time to receive. Action Remove the jammed paper or originals. - Divide the document into smaller parts and send from the platen glass. - Reduce the scanning resolution before sending. - Contact the other party and ask them to reduce their scanning resolution or divide the document into smaller parts for sending. 11‑21